Customer Experience Analyst – Exclusive Opportunity for Persons with Disabilities

Job not on LinkedIn

🕒 July 22

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 34%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Elife

Elife

501 - 1000 employees

Founded 2004

💼 Consulting

📣 Marketing

🌍 Social Impact

Consulting • Marketing • Social Impact

Elife is a global consultancy established in 2004, specializing in market intelligence and digital relationship management. With a presence in Brazil, Mexico, Spain, and Portugal, Elife focuses on analyzing consumer behavior through social media monitoring and digital journey tracking. Their services include social intelligence, crisis management, influencer identification, market research, and social CRM to connect brands and clients effectively.

📋 Description

• Assist with the development and oversight of operational improvement and new technology projects • Monitor and analyze performance indicators related to projects • Identify opportunities to optimize and innovate the company's processes • Collaborate with the team to ensure the effective implementation of proposed improvements • Stay up to date on emerging trends and technologies in the field

🎯 Requirements

• Exclusive opportunity for Persons with Disabilities (PwD) • Hold a disability classification covered under Brazilian Law No. 8,213/91 • Provide a current medical report • Completed or ongoing degree in communications (Advertising, Journalism, Public Relations, or related fields) • Analytical and problem-solving skills • Knowledge of artificial intelligence technologies

🏖️ Benefits

• Meal or food allowance of BRL 34.57 for 22 days, with no employee contribution • Transportation allowance for occasional trips to the office, with a 6% deduction in accordance with Brazilian labor law (CLT) • SulAmérica health insurance, with deductions depending on the plan selected • SulAmérica dental insurance, with deductions depending on the plan selected • Life insurance • 120 days of maternity leave • 15 days of paternity leave • Childcare assistance • Annual profit-sharing bonus of up to one additional monthly salary, proportional to the company's revenue target • Birthday day off • Short Day: leave two hours early on one day each week • Elife Benefits Club, offering exclusive discounts on products and services from partner companies • Moodar: two therapy sessions per month • TotalPass partnership • Sesc partnership • Training courses and workshops with reimbursement of up to 100% of the cost • Human development plan to support career planning

Apply Now

Similar Jobs

🕒 July 21

Arco Educação

1001 - 5000

📚 Education

🤝 B2B

Customer Service Analyst supporting financial negotiations and clarifying queries for partner schools. Fostering trust and providing excellent client experiences through effective communication.

🗣️🇧🇷🇵🇹 Portuguese Required

🕒 July 17

Docusign

5001 - 10000

⚖️ Legal

📦 Logistics

💼 Consulting

Senior Analyst on Customer Support Operations team optimizing support operations through data-driven insights and strategic planning.

🕒 July 17

Solenis

10,000+ employees

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Leads technology deployment and improvement of customer service tools. Focused on efficiency and operational success across global teams in the chemical industry.

🗣️🇪🇸 Spanish Required

🗣️🇧🇷🇵🇹 Portuguese Required

🕒 July 15

Laravel

11 - 50

☁️ SaaS

🌐 Web 3

🏢 Enterprise

Product Support Agent providing assistance to developers using Laravel’s ecosystem. Handling customer inquiries and ensuring smooth user experiences with key Laravel products.

🕒 July 10

TIM Brasil

10,000+ employees

📡 Telecommunications

👥 B2C

Customer experience consultant ensuring adequate customer journey for technical and commercial inquiries. Responsible for addressing and solving client requests through specific platforms and communication channels.

🗣️🇧🇷🇵🇹 Portuguese Required