Solenis
10,000+ employees
⚡ Energy
🔬 Science
Energy • Science • Manufacturing
Solenis is a leading provider of specialty chemical solutions and services aimed at improving industrial operations and sustainability practices. The company serves various markets, including food & beverage processing, agriculture, pulp & paper, and oil & gas. Solenis is known for its innovative chemistries, advanced monitoring and control systems, and expert support, which enhance operational efficiencies and sustainability for its clients. With a focus on water treatment and process improvements, Solenis helps industries reduce costs, improve productivity, and attain environmental goals through bespoke solutions and consulting services.
Customer Service Projects Lead
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
🗣️🇧🇷🇵🇹 Portuguese Required
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Solenis
10,000+ employees
⚡ Energy
🔬 Science
Energy • Science • Manufacturing
Solenis is a leading provider of specialty chemical solutions and services aimed at improving industrial operations and sustainability practices. The company serves various markets, including food & beverage processing, agriculture, pulp & paper, and oil & gas. Solenis is known for its innovative chemistries, advanced monitoring and control systems, and expert support, which enhance operational efficiencies and sustainability for its clients. With a focus on water treatment and process improvements, Solenis helps industries reduce costs, improve productivity, and attain environmental goals through bespoke solutions and consulting services.
📋 Description
• Lead technology deployment and operational improvement initiatives • Support billing quality and dispute-reduction efforts • Manage end-to-end project delivery • Provide cross-functional leadership and stakeholder management • Perform data analysis and produce executive reporting • Drive technology adoption and continuous improvement • Support global transformation initiatives
🎯 Requirements
• Bachelor’s degree in Business, Finance, Engineering, or a related field (Master’s degree is a plus) • 5–8+ years of experience in Order-to-Cash, customer service operations, finance, or process improvement roles • Proven experience leading cross-functional technology deployments, adoption, improvement, and transformation initiatives in a global environment • Strong analytical skills with the ability to translate data into practical solutions • Experience working with cross-functional and international teams to drive tool adoption and process improvement • Advanced knowledge of Excel and PowerPoint • Experience with SAP, Salesforce (SFDC), or similar ERP/CRM systems • Familiarity with automation, AI, and digital tools that improve process efficiency and customer experience is a strong advantage • Fluent English (mandatory) • Spanish (preferred/a plus)
🏖️ Benefits
• Competitive compensation • Comprehensive benefits, including medical, dental, and vision insurance • 401(k) retirement plan • Significant opportunities for professional growth and development
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