Sales Operations Support Representative

🔥 0 minutes ago

🌐 Philippines, South Africa, +1 more countries – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Logo of ELVTR

ELVTR

51 - 200 employees

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

ELVTR is an online education platform that revolutionizes learning by connecting students with industry-leading experts through live virtual classrooms. Focused on providing practical knowledge, ELVTR offers a wide range of courses, including AI product design, UX/UI for gaming, creative advertising, and more, with content driven 100% by instructors. This approach allows ELVTR to provide personalized feedback and hands-on assignments, enabling students to develop marketable skills and build impressive portfolios. With a mission to disrupt traditional education, ELVTR emphasizes networking, community discussions, and individual growth opportunities.

📋 Description

• Conduct daily checks of CRM, operational tools, and integrations to maintain uptime and data integrity • Respond to customer inquiries via email • Handle incoming customer calls, answer questions, and assist with enrollments • Conduct sales conversations during high-volume periods • Prepare sales materials and documentation for new course launches • Prepare and maintain sales templates, payment links, product documentation, and related resources • Own and continuously update the centralized library of sales resources, processes, procedures, product documentation, and regulatory information • Collaborate with Marketing, Finance, Tech, and Operations teams • Identify bottlenecks and inefficiencies across sales cycles and operational workflows • Suggest and implement automation and optimization initiatives

🎯 Requirements

• At least C1 level of English proficiency • 2+ years of experience in sales, customer service, sales operations, or a related role • Excellent phone and email communication skills • Ability to build strong relationships with customers and internal teams • Strong organizational skills and high attention to detail • Proficiency with CRM systems such as Salesforce or HubSpot • Proficiency with sales analytics tools • Positive attitude and self-starter mindset • Strong team collaboration skills • AI proficiency for sales data analysis, process automation, or workflow optimization is nice to have

🏖️ Benefits

• Competitive compensation • Performance-based incentives • Gym membership reimbursements • Mental health benefits • Generous vacation allowances • Complimentary access to all ELVTR courses • Flexible remote work environment • Professional development opportunities • Career advancement opportunities

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