Employee Relations Advisor

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EMED Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2023

⚕️ Healthcare Insurance

🚗 Transport

Healthcare Insurance • Transport

EMED Group is a leading healthcare logistics provider in the UK, committed to improving community wellbeing by facilitating access to vital health and social care services. With over 2,800 colleagues operating from more than 50 bases, EMED Group is a significant partner to the NHS, offering specialist non-emergency patient transport services through its four divisions. During challenging times like the COVID-19 pandemic, they have successfully mobilized large-scale contracts, ensuring smooth transitions for patients. EMED Group emphasizes career development and health benefits for its employees, highlighting its role as a progressive supporter of the NHS and the communities it serves.

📋 Description

• Provide a responsive, compliant and solutions‑focused ER advisory service to operational management teams across the UK. • Act as the first point of contact, taking the lead in supporting a broad range of generalist HR issues. • Manage ER cases such as disciplinary actions, grievances, absence management, probation, AWOL, and flexible working. • Advise line managers on informal and formal ER issues, ensuring consistent and fair application of policies. • Maintain accurate records of ER cases and resolutions using internal systems. • Upskill managers on handling ER matters effectively and legally. • Work collaboratively with trade unions and employee representatives where required. • Monitor ER KPIs and support continuous improvement initiatives.

🎯 Requirements

• Experience in a Shared Service or busy HR environment managing high‑volume ER cases • Ability to provide both remote and on‑site ER support across multiple locations • Strong working knowledge of employment legislation and HR policy application • Excellent verbal and written communication skills. • The ability to write clear, understandable and concise correspondence with excellent attention to detail and telephone manner • Ability to work under pressure and meet deadlines • A proactive, solutions‑focused approach with commercial awareness • Proficient user of Microsoft Office programmes • Experience with HR systems, HRIS or CRM platforms • Background in Health Care or similar regulated environments • Currently studying or have completed CIPD level 3 as a minimum and keen to progress. • A minimum of 3 years HR experience with a good understanding and confidence when providing practical and commercial HR advice.

🏖️ Benefits

• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000. • 24/7 online/telephone GP Consultation and access to prescriptions. • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway. • Hospital cash plan benefits with sickness protection scheme. • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody. • Access to mental health & physiotherapy consultations. • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury. • Financial guidance re retirement planning, tax savings and state benefits. • Long Service Recognition Scheme • Values-based Internal Recognition Scheme with financial reward • Refer a Friend recruitment incentive scheme • Pension Scheme. • Blue Light Card. • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.