EMTELCO S.A.
10,000+ employees
Founded 2003
🤝 B2B
📡 Telecommunications
B2B • Telecommunications
EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.
Asesor(a) de servicio al cliente, Backoffice
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
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EMTELCO S.A.
10,000+ employees
Founded 2003
🤝 B2B
📡 Telecommunications
B2B • Telecommunications
EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.
📋 Description
• Asesorar a los clientes en sus consultas • Manejar el BackOffice de la empresa • Colaborar con el equipo en proyectos de servicio al cliente • Mantener registros precisos de interacciones con clientes
🎯 Requirements
• Bachiller Academico • Minimo 6 meses de experiencia en servicio al cliente, ventas o cobranzas • Si estudias, debe ser jornada nocturna • Vivir en Medellín o area metropolitana
🏖️ Benefits
• Salario base: $1.750.905 • Variable mensual de $77.396 • Auxilio de transporte o teletrabajo: $204.989 • Crecimiento • Beneficios educativos • Ambiente laboral increíble
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