Junior Case Manager

đŸ”„ 6 minutes ago

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Logo of Entrepreneur Cooperative

Entrepreneur Cooperative

11 - 50 employees

Founded 2023

đŸ€ B2B

📚 Education

B2B ‱ Education ‱ Entrepreneurship

Entrepreneur Cooperative is a community organization designed for founders and entrepreneurs looking to navigate business growth and exit strategies. By offering mentorship pairing seasoned entrepreneurs with newcomers, alongside customized educational initiatives, ECo fosters a supportive environment for members at various stages of their entrepreneurial journey. The cooperative model empowers members to shape the organization's direction, focused on mutual success through shared experiences and resources.

📋 Description

‱ Manage active personal injury cases from intake through settlement. ‱ Serve as the primary point of contact for clients after the intake process. ‱ Conduct welcome calls and educate clients on treatment expectations, case timelines, and required documentation. ‱ Respond promptly to client questions and provide regular case updates. ‱ Track medical treatment, appointments, referrals, and provider updates. ‱ Request, organize, and follow up on medical records and billing documentation. ‱ Maintain accurate and timely case updates within the case management system. ‱ Assist attorneys and paralegals with case preparation and administrative legal support. ‱ Prepare case files for demand packages by organizing summaries, documentation, and timelines. ‱ Communicate with insurance adjusters regarding coverage verification, property damage claims, and injury claims. ‱ Coordinate with medical providers to obtain treatment records and billing information. ‱ Follow Georgia-specific personal injury workflows and internal Standard Operating Procedures (SOPs).

🎯 Requirements

‱ Minimum 3+ years of experience in Personal Injury Case Management. ‱ Legal Case Management. ‱ Legal Support. ‱ Personal Injury Administration. ‱ Previous experience supporting U.S.-based personal injury law firms is strongly preferred. ‱ Experience with motor vehicle accident cases is highly desirable. ‱ C1 English proficiency or higher (written and spoken) is required. ‱ Excellent client communication and relationship management skills. ‱ Strong organizational and multitasking abilities. ‱ Ability to follow structured workflows, scripts, and SOPs. ‱ High attention to detail and problem-solving skills. ‱ Comfortable working in a fast-paced, deadline-driven environment. ‱ Ability to work during U.S. Eastern Time (EST) business hours.

đŸ–ïž Benefits

‱ Fully remote opportunity with a growing U.S.-based law firm. ‱ Competitive monthly compensation in USD. ‱ Long-term career growth within personal injury legal operations. ‱ Collaborative and supportive team environment. ‱ Comprehensive training on internal workflows, systems, and best practices. ‱ Opportunity to make a meaningful impact by supporting clients during important moments in their legal journey.

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