Case Manager

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Stafi

WebsiteLinkedInAll Job Openings

51 - 200 employees

👥 HR Tech

HR Tech • Legal

Stafi is a boutique staffing firm that specializes in providing virtual assistants and support staff for law firms and legal professionals. It offers a subscription-based service designed to help law firms manage their workload by providing trained talent such as virtual assistants, receptionists, intake specialists, marketers, and paralegals. These professionals are thoroughly trained to effectively manage various tasks, from legal work to client interactions and marketing. Stafi takes care of the entire hiring process, including training, HR, and ongoing management, ensuring seamless integration into existing teams. The firm is committed to delivering exceptional customer experiences and helping law firms increase productivity and focus on their core business activities.

📋 Description

• Client Onboarding & Communication: Conduct case management introductions, monitor that the client is receiving proper medical treatment or fulfilling other requirements, and conduct regular check-ins with clients to provide updates and gather information.📝📞 • Case Management: Efficiently monitor case progress, ensuring all client interactions are accurately documented and all files and reports are properly saved. 📂✔️ • Calendar Management: Keep track of key deadlines and follow-ups, ensuring that all stakeholders are notified and updated. 📅✅ • Third-Party Coordination: Provide and retrieve necessary information to/from medical providers, follow up on liability issues and policy limits, and handle communication with insurance companies, Government Agencies, and the USCIS. Prepare and send out MedPay demands as needed. 🏥📞

🎯 Requirements

• Has at least 1 year of experience in a law firm, with a focus on Personal Injury (PI) and Immigration cases. 💼 • Has a strong understanding of U.S. Personal Injury and Immigration legal procedures and case management. ⚖️ • Has a background in customer service and sales (highly desirable). 💬 • Is proficient in verbal and written communication skills in English (C1 or higher). 🗣️ • Has excellent prioritization and time-management skills. ⏰ • Can work independently and handle confidential information with discretion. 🔒 • Holds a Bachelor’s degree in law (preferred). 🎓 • Permanently resides in Latin America. 🌍 • Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻

🏖️ Benefits

• Long-Term Opportunities: Build a lasting professional relationship with us. 🏆✨ • Fully Remote: Work from the comfort of your home—no onsite travel required. 🏡🌍 • Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. 🏖️☀️ • Wellness Support: Access in-house psychological and wellness coaching services. 🌱💚 • Holistic Growth: Free access to coaching programs that support your personal and professional development. 📚 • Exclusive Learning Access: Unlock free access to over 200 courses. 🎓📖