
51 - 200 employees
Employee Owned Holdings, Incorporated (EOHI), is the parent for the entities that make up the Hydraquip company family, specializing in the fluid power equipment industry. Because the employees are also the owners of the company, there is a pride of ownership and initiative to please the customer on every level.
🕒 March 18
🗣️🇪🇸 Spanish Required
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51 - 200 employees
Employee Owned Holdings, Incorporated (EOHI), is the parent for the entities that make up the Hydraquip company family, specializing in the fluid power equipment industry. Because the employees are also the owners of the company, there is a pride of ownership and initiative to please the customer on every level.
• Supporting current outside sales employees with customer support to large OEM accounts - including order expediting, order status questions, providing quotes and assisting with additional customer information as requested. • Answering incoming calls for sales, service, product availability, order expediting, credit issues, managing orders in the ERP system and creating quotes. • Find new business leads from incoming requests for quotes & phone calls. • Cross sell and upsell products and value-added services as applicable. • Support and participate in the organization’s continual improvement program to conform to ISO 9001 requirements and Quality Management System. • Complete rotations in production and repair departments to assist with teardowns, product modifications and building subassemblies, to learn how products and systems function. • Attend sales training as assigned; study fluid power basics achieve Fluid Power Specialist certification (as designated by the International Fluid Power Society). • Shadow outside sales and assist with in-person customer visits. • Other duties as assigned.
• Associate’s or bachelor’s degree in Engineering or other applicable field of study. • Experience with technical concepts (fluid power experience preferred). • Customer service work experience. • 3-5 years of experience is a plus. • Bilingual: Fluent in English and Spanish. • Mechanical aptitude and hands-on experience. • Commitment to academic achievement. • Ability to problem solve/learn new concepts. • Charisma - likability and ability to engage with others. • Empathy - relating to customer & coworkers. • Confidence - owning accomplishments and ability to take risks in new challenging situations. • Hunter mentality, looking for the big fish, competitive. • Resilience - demonstrated ability to overcome "no" and persistence to win in the face of rejection. • Discipline to follow-up, ability to put in the extra hours to ensure customers get the best level of service.
• We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. • A unique benefit GCC offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.
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