Post Sales Engineer

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🕒 March 18

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Advanced Drainage Systems, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1966

🤝 B2B

🔧 Hardware

B2B • Hardware

Advanced Drainage Systems, Inc. is a manufacturer and supplier of engineered plastic drainage and stormwater management solutions, producing corrugated HDPE pipe, drainage systems, and related products for municipal, commercial, industrial, and residential infrastructure and construction projects. The company primarily sells to contractors, engineers, developers, and government agencies, focusing on water management, stormwater control, and site drainage solutions.

📋 Description

• Provides post sales project management and wastewater treatment process technical support for AdvanTex and MBBR (moving bed biofilm reactor) treatment processes. • Focuses on existing wastewater treatment systems that require data collection, monitoring and troubleshooting. • Regularly interacts with internal Orenco staff, operators, designers/engineers, business partners, service providers, and regulators. • Responsible for collecting wastewater influent and effluent data, reviewing existing designs, recommending process changes and troubleshooting existing wastewater processes. • Works closely with R&D to communicate customer feedback and develop design change recommendations. • Continuously maintains Orenco management's safety, cultural, and professional standards. • Promotes, encourages, and reinforces a positive safety culture. • Increases sales and improves the overall customer experience by providing value-add product recommendations to stakeholders. • Educates external stakeholders and demonstrates effective use of Integrity Selling. • Coordinates with other company staff to address existing wastewater systems problems. • Participates in conferences or author papers that promote Orenco technologies. • Demonstrates leadership within the Systems Engineering Department and organization. • Mentors and helps train staff within the systems engineering department. • Assists with project management of commercial and municipal collection and/or treatment opportunities by providing observations, data, and feedback from existing systems. • Supports in the commissioning of commercial and municipal collection and/or treatment systems. • Assists the post sales group with troubleshooting existing treatment processes. • Creates protocol and solicits operating data from existing wastewater treatment processes. • Makes recommendations regarding design revisions. • Travels to existing treatment systems as necessary to troubleshoot and collect data.

🎯 Requirements

• A Bachelor of Science in Engineering degree or higher is required. • PE registration is a plus. • A minimum of five years' experience in wastewater process design or manufacturing. • MBBR and/or attached growth wastewater process experience preferred. • Above average organizational skills are required. • Ability to communicate in a professional, courteous, customer service-oriented manner. • Exceptional verbal and written communication skills are required. • Ability to give technical presentations to a large audience. • Ability to successfully interact with individuals from diverse backgrounds and extreme variations in educational levels. • Competent ability with applications such as word-processing, spreadsheets, and email. • Must be willing and able to travel a minimum of 10% of the work time. • Must have satisfactory driving record, maintain valid driver's license, and current insurance on personal vehicle if used for business. • Must meet company insurability requirements.

🏖️ Benefits

• Medical and prescription drug plans • Telemedicine (with medical plan) • High-Deductible Health Plan (HDHP) and Health Savings Account (HSA) • Dental and vision plans • Virtual physical therapy* • Employee assistance program (EAP)* • Voluntary accident, critical illness, and hospital indemnification programs. • Retirement 401k program with company match • Employee stock purchase plan (voluntary) • Financial wellness planning* • Paid parental leave* • Flexible spending accounts (FSA) for child care and health care • Short-term and long-term disability* • Basic life insurance • Accidental death and dismemberment (AD&D)* • Adoption financial reimbursement* • Tuition reimbursement* • Voluntary life insurance (for employees, spouses, and children) • Voluntary identity theft and fraud protection. *100% paid by ADS