Technical Consultant – ServiceNow, App Engine

🔥 2 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 14%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of EPI-USE Brasil

EPI-USE Brasil

201 - 500 employees

Founded 2009

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

EPI-USE Brasil is a Brazil-based member of Group Elephant that provides SAP-focused consulting, cloud infrastructure expertise and enterprise software products. The company specializes in SAP S/4HANA conversions, SAP SuccessFactors HCM and payroll solutions, cloud implementations (AWS, Azure, Google Cloud), ServiceNow HR Service Delivery, and related application management and automation services. It also develops and sells product suites (Data Sync Manager, Query Manager, Payroll Cloud tools), offers custom software, training and post-implementation support for enterprise HR and payroll landscapes, while participating in social-impact initiatives.

📋 Description

• Work on digital transformation projects • Implement and enhance ITSM processes in large-scale corporate environments • Implement, configure, and provide ongoing support for ServiceNow ITSM • Work with the Incident, Problem, Change, Request, CMDB, Service Catalog, and SLA modules • Translate business requirements into technical solutions on the platform • Participate in agile ceremonies, client workshops, and solution design

🎯 Requirements

• CIS certification in ITSM • Strong communication skills and the ability to work in multidisciplinary teams • Experience with integrations, Flow Designer, Script Includes, and Business Rules • Experience working on enterprise projects or in consulting • Knowledge of other ServiceNow suites, including CSM, HRSD, and FSM • Hands-on experience implementing, configuring, and supporting ServiceNow ITSM • Experience with the Incident, Problem, Change, Request, CMDB, Service Catalog, and SLA modules • Ability to translate business requirements into technical solutions on the platform

🏖️ Benefits

• Opportunity to participate in projects for major clients with significant market impact • An award-winning team recognized for excellence in SAP HXM solutions • Cutting-edge technologies, including SAP S/4HANA, ERP, SAP BTP, SuccessFactors, WorkForce, ServiceNow, and more • Recognition as a Great Place to Work and for delivery excellence • Collaborative culture focused on innovation and professional development • Commitment to diversity and encouragement of applications from people of all backgrounds, gender identities, races, cultures, beliefs, religions, sexual orientations, and people with disabilities

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