Director of Consulting Services Sales – Manufacturing

Job not on LinkedIn

🕒 May 22

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Logo of Epicor

Epicor

1001 - 5000 employees

Founded 1972

🏢 Enterprise

🛒 Retail

💰 Private Equity Round on 2016-01

Enterprise • Manufacturing • Retail

Epicor is a leading provider of industry-specific enterprise resource planning (ERP) software designed to help manufacturers, distributors, and retailers enhance their operations and improve efficiency. The company's solutions leverage advanced technologies such as artificial intelligence and cloud computing to optimize supply chain management, financial processes, and customer engagement. Epicor is recognized for its commitment to innovation and customer success, serving over 23,000 customers across multiple industries worldwide.

📋 Description

• Lead and grow a high-value portfolio of technology consulting client accounts, serving as the executive sponsor and trusted advisor. • Define and execute account growth strategies that expand pipeline, increase revenue, and deepen client relationships across service lines. • Drive new business development through proactive client engagement, targeted outreach, and participation in industry events. • Oversee the development and delivery of complex proposals, RFP responses, and executive-level presentations. • Cultivate and maintain senior executive relationships (C-suite, VP-level) across client organizations to identify strategic opportunities. • Lead and mentor a team of Senior Managers and Client Services professionals, setting performance expectations and supporting career development. • Collaborate with practice leaders, solution architects, and delivery executives to align client needs with the organization's capabilities. • Establish and monitor account-level KPIs, pipeline targets, and revenue forecasts; report progress to executive leadership. • Serve as an escalation point for client issues, ensuring swift resolution and maintaining high levels of client satisfaction. • Contribute to the development of firm-wide go-to-market strategies, service offerings, and client engagement frameworks. • Represent the organization externally through thought leadership, speaking engagements, and client events.

🎯 Requirements

• 11+ years of progressive experience and demonstrated success/knowledge • 6+ years managing and developing multi-disciplinary teams, preferably with international reach across multiple service types • 5+ years of specialized/industry experience • Bachelor's degree (or equivalent experience) • Master’s degree preferred

🏖️ Benefits

• Comprehensive health and wellness benefits designed to support your overall well-being. • Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. • Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. • Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. • Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. • Comprehensive support for international relocations and permanent residency processes.

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