Senior Solution Engineer

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Epicor

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

🏢 Enterprise

🛒 Retail

💰 Private Equity Round on 2016-01

Enterprise • Manufacturing • Retail

Epicor is a leading provider of industry-specific enterprise resource planning (ERP) software designed to help manufacturers, distributors, and retailers enhance their operations and improve efficiency. The company's solutions leverage advanced technologies such as artificial intelligence and cloud computing to optimize supply chain management, financial processes, and customer engagement. Epicor is recognized for its commitment to innovation and customer success, serving over 23,000 customers across multiple industries worldwide.

📋 Description

• Coach and mentor Solution Engineers ensuring consistent and high standards of service delivery. • Communicate with the sales team on new business opportunities, translate client’s technical requirements to solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept. • Conduct technical presentation of company products, manage POC and trial processes with the clients. • Establish outstanding business relationships and partnerships with the clients by demonstrating a high level of technical expertise, understand performance characteristics and establish credibility with the clients. • Influence target clients by presenting company products values and benefits and by demonstrating product architectures and assisting with cost evaluation and pricing issues. • Gather requirements and present to Product Development team.

🎯 Requirements

• Minimum of 5 years of experience of presales within the ERP industry or equivalent operational ERP experience. • Background of success in supporting both direct and channel sales. • Experience in the manufacturing, distribution, or finance industry. • Documented experience of giving customer presentations / demonstrations. • Bachelor's degree (or equivalent experience).

🏖️ Benefits

• Comprehensive health and wellness benefits designed to support your overall well-being. • Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. • Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. • Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. • Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. • Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. • Comprehensive support for international relocations and permanent residency processes.