Managed Services Coordinator

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ePlus Technology Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

Công ty TNHH Đầu Tư & Giải pháp công nghệ E+ ( ePlus ), tiền thân là công ty giải pháp công nghệ WIM, được thành lập tại Tp.HCM năm 2015 bởi những người Việt Nam trẻ tuổi, năng động, nhiệt huyết và có chung niềm đam mê về lĩnh vực Công Nghệ Thông Tin và Truyền thông Online.

📋 Description

• Support day-to-day operational and administrative activities for Managed Services projects and customers • Review and interpret Statements of Work (SOWs) to validate billing, financial, and contractual accuracy • Manage customer billing activities, including prorations and invoice validation • Assist with revenue recognition tracking and financial reconciliation processes • Review project costs versus sell values to ensure financial accuracy • Understand and manage PO structures, including sub-POs and services POs • Coordinate and maintain project documentation and operational records • Validate vendor start dates against customer-facing commitments and billing timelines • Identify discrepancies, investigate issues, and drive timely resolution • Maintain strong adherence to internal processes, controls, and operational standards • Communicate proactively with internal teams regarding project, billing, and operational updates

🎯 Requirements

• 2+ years of experience in an administrative or operational role • Experience working in Managed Services in any capacity • Customer billing experience • Basic accounting knowledge and financial understanding including proration calculations, revenue recognition concepts, cost versus sell analysis, PO structures and management, project reconciliation • Ability to interpret SOWs and validate financial accuracy • Strong understanding of vendor start dates and customer-facing commitments • Excellent attention to detail and organizational skills • Strong communication, follow-through, and problem-solving abilities • Ability to work effectively in a fast-paced and evolving environment

🏖️ Benefits

• Health insurance • 401(k) eligibility • Employee stock purchase program • Paid time off (vacation, sick time, personal leave)