MSC Tier 3 IT Data Center Engineer

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🕒 April 2

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ePlus Technology Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

Công ty TNHH Đầu Tư & Giải pháp công nghệ E+ ( ePlus ), tiền thân là công ty giải pháp công nghệ WIM, được thành lập tại Tp.HCM năm 2015 bởi những người Việt Nam trẻ tuổi, năng động, nhiệt huyết và có chung niềm đam mê về lĩnh vực Công Nghệ Thông Tin và Truyền thông Online.

📋 Description

• Provide Data Center/systems support in a Managed Services Center • Work seamlessly with team to troubleshoot, isolate, and diagnose common and complex problems • Take ownership of task work and work independently to resolve customer issues and requests • Resolve and manage problems immediately in a team environment 7x24x365 • Provide systems support functions for client end systems, which includes troubleshooting, diagnosis, and resolution • Maintain current and high-level technical skills and certifications in the Data Center field • Stay updated on developments in computing technology and solutions to common problems

🎯 Requirements

• Experience/training with Pure, NetApp, Nutanix, Cisco UCS, VMware vSphere/ESX(i) • Understanding of NAS (CIFS and NFS), SAN (iSCSI and FCP), and Fibre Channel over Ethernet (FCoE) • Troubleshooting skills in hardware: Pure, Cisco UCS, NetApp, Nutanix and VMware vSphere • Knowledge of drives, controllers, HA, DRS, vMotion, and Storage vMotion • Multi-vendor compatibility, interoperability, and troubleshooting • Communication skills: Ability to interface directly with end customers and track efforts within existing ticketing system • Certifications such as NCDA, NCIE, CCNA Data Center, VCP upon hire or within 6 months of employment • High school diploma required; college preferred • 5 or more years of Data Center systems administration experience • Willingness to be on call, attend to technical issues outside of normal business hours

🏖️ Benefits

• Health insurance • 401(k) eligibility • Employee stock purchase program • Various paid time off benefits, such as vacation, sick time, and personal leave