Ad Operations Manager

🕒 April 1

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Equativ (formerly Smart)

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📱 Media

🏢 Enterprise

Adtech • Media • Enterprise

Equativ is a prominent player in the advertising technology industry, offering solutions to engage digital marketplaces to help advertisers reach target audiences, and providing monetization strategies for publishers to optimize revenue. Specializing in both buy-side and sell-side technologies, Equativ provides a comprehensive suite of tools for advertisers and publishers alike, including SSP, ad server technology, and CTV formats. Following a merger with Sharethrough, Equativ positions itself as one of the largest independent ad platforms in the world, focusing on openness, accountability, and fair value to achieve advertising goals. With a strong emphasis on corporate social responsibility and diversity, Equativ is committed to enhancing its service offerings, scaling campaigns, and expanding into the fast-growing retail media channel.

📋 Description

• Account management (60%) • - Onboarding customers to our curation platform and managed services • - Work closely with our DSP partners and Curators as well as Holdco contact points for Programmatic briefs and deals • - Be the lead point of contact for all client communications post-sale, Liaising with our HQ team on clients needs for product feedback related needs • - Support our curators (programmatic resellers) on executing their briefs, Liaising with internal supply team to get inventory for the campaign to be delivered • - Oversee post-sale process, including but not limited to: campaign set-up, pacing and delivery, incremental revenue generation, and post-campaign analysis • - Communicate with clients proactively in terms of campaign performance and work on incremental revenue generation and post-campaign analysis • - Co-conduct with our sales team on QBRs with clients to drive client satisfaction • Trading and Troubleshooting (40%) • - Be the expert of using our Maestro platform by knowing the features and limitations of the tool. • - Trade and optimize on campaign needs and execute to hit client’s KPI • - Respond to urgent trading needs from clients and support them to identify the first level of troubleshooting issues. • - Liaising with our Support team for in-depth troubleshooting • - Collaborate with other regions of Equativ to drive growth and synergy

🎯 Requirements

• Good programmatic setup and troubleshooting knowledge, hands on DSP experiences is a plus • 3+ years' experience in adops of setting up campaigns/troubleshooting/optimizing • Strong collaborative and cooperative mindset that can work with cross functional teams • A team player, a quick thinker and a fast learner to pick up the industry nuances • A go-getter and self-starter who can thrive in a rapidly changing environment • Willingness to travel up to 5~10% of the time for trainings, meetings, or conferences on an annual basis • Good interpersonal skills and effective communication

🏖️ Benefits

• Flexible working environment