Operations Support Specialist

Job not on LinkedIn

🕒 March 31

🦀 Maryland – Remote

🦀 Maryland – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

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ERIMAX Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

🤝 B2B

🏛️ Government

☁️ SaaS

B2B • Government • SaaS

ERIMAX Inc. is a management contracting company that has been providing efficient and cost-effective solutions since 2001. The firm specializes in acquisition management, communications management, program management, and information technology, supporting various government contracts and initiatives. With a strong focus on delivering exceptional performance and client satisfaction, ERIMAX has established a reputation for outstanding project support and leadership in the public sector.

📋 Description

• Develop and implement department-wide quality control measures • Recommend new procedures for increasing the efficiency of day-to-day operations • Maintain communication with operations manager, staff members, and vendors to ensure adherence to protocols across key touch points • Assist the operations manager in developing, planning, and coordinating operational activities • Oversee inventory management practices and improve them when necessary • Ensure that operations are in legal compliance with local and national regulations • Generate reports, analyze data, and document processes • Provide administrative support to staff as needed • Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary • Order supplies and manage inventory, coordinating with accounting and finance departments to adhere to budget • Create procedures and protocols (such as checklists) and distribute to staff • Communicate and coordinate with employees (including executive operations team) and vendors • Onboard and train new employees to ensure that they adhere to standard operating procedures

🎯 Requirements

• Proven organizational skills, including time management • Project management experience • Strong analytical and problem-solving skills • Self-sufficiency and an ability to work with minimal supervision • Strong verbal and written communication skills • Attention to detail and the ability to handle multiple tasks and prioritize effectively • Able to work independently and as part of a team • Knowledge of Microsoft Suite, SharePoint, and Adobe • Bachelor’s degree, equivalent experience in a related field, with two or more years of experience in an operational or similar role • Proficiency with Microsoft Excel and other productivity applications and platforms