Senior Revenue Operations Specialist

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Esusu

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

🏠 Real Estate

🌍 Social Impact

Fintech • Real Estate • Social Impact

Esusu is a platform designed to help renters build credit by reporting their rent payments to the three major credit bureaus. By linking their bank accounts and sharing lease information, users can see their credit scores improve over time. The company offers a variety of financial tools, including financial coaching, credit education, and a marketplace that offers credit-building, auto, tax, and rental products and services. Esusu aims to create significant social impact by providing an inclusive credit-building membership for those who have been traditionally overlooked in the financial system.

📋 Description

• Serve as the strategic Project Manager, translating GTM business requirements into technical user stories, managing the development sprint backlog, and ensuring on-time delivery of CRM and Operation enhancements. • Own and optimize the RevOps Case Board and development queue, running triage on incoming requests, prioritizing high-impact systemic fixes, and ensuring strict SLA compliance. • Scope and execute cross-functional operational projects, such as system audits, client offboarding architectures, and revenue validation workflows, safeguarding billing and collections integrity. • Design, maintain, and continuously improve project management frameworks and standard operating procedures (SOPs) to enhance operational scalability and system consistency. • Govern the opportunity lifecycle in Salesforce, proactively ensuring all deals are accurate, complete, and compliant with contract requirements prior to closure. • Manage and optimize the cross-functional request queue via email and Slack, resolving complex deal-desk issues and identifying trends to reduce future friction. • Facilitate cross-functional alignment between Marketing, Finance, Legal, Product, and Revenue Leaders to streamline and accelerate the deal activation process. • Own quality and data governance across tools, establishing automated checks and processes to maintain a clean, high-integrity pipeline. • Plan data routing and enrichment frameworks to ensure all leads, contacts, accounts, opportunities, and other records possess compliant, up-to-date data for proper routing and predictable deal progression. • Validate and maintain the centralized tracking engine for prospect and client eligibility, providing Revenue, Finance, and cross-functional partners with a single source of truth. • Serve as the System Owner for Revenue Tools managing platform configuration, user governance, and data flows to maximize outbound sales efficiency. • Strategize, build, and deploy outbound communication sequences and outreach plays within Apollo.io to support partnership and revenue goals. • Drive revenue tool utilization and ROI across the GTM team; collaborate with Marketing, Product, and Enablement to distribute critical enablement assets (e.g., battlecards) and proactively deliver tool training based on usage trends. • Own the execution and delivery of standardized external partner reports, ensuring total data accuracy and on-time distribution. • Partner directly with Leadership and the Office of the CEO to extract data, build lists, and prepare presentation metrics for high-stakes quarterly partner reviews. • Manage the operational execution of invoicing and payment tracking for services delivered to partners.

🎯 Requirements

• Bachelor’s Degree or at least 2 years of experience with Sales Operations or a Revenue Team • Experience with Salesforce Sales Cloud, B2B Automation Tools, LinkedIn Sales Navigator, and any other Revenue Facing AI Tools. • Admin Experience with Salesforce is good to have. • Experience with Large Data Management and Data analysis via Spreadsheet • Self-starter with strong analytical and problem-solving skills, with the ability to translate strategy into specific execution plans and priorities • Comfortable building relationships and communicating with different stakeholders • Strong sense of urgency, organization, and time management skills to work on multiple priorities • Curious, detail-oriented, independent, rigorous, and proactive kind of a person • Team player ready to pitch in and help when needed. Ability to work independently, as well as on a team, and be a self-starter.

🏖️ Benefits

• 💵Competitive Salary – Aligned with your experience and the PH market, administered through our Employer of Record (EOR) • ✅ Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST). • 🌴Generous PTO – Enjoy a generous paid time off policy of 12 vacation days, 12 sick leaves, and 1 birthday leave, plus a 5-day work anniversary leave (available after your first year). • 🩺Premium Health Coverage – Comprehensive HMO via Maxicare • 🏦 Government-Mandated Benefits – Includes SSS, PAGIBIG, PhilHealth, 13th Month Pay, Night Differential, Overtime, and Holiday Pay • 💻 Work Tools Provided – Laptop and essential work equipment included • 🫱🏾‍🫲🏽In person and virtual team get togethers - To connect with your fellow Esusu colleagues.