Customer Service & Administrative Specialist, Junior Real Estate Appraiser (m/f/d)

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🕒 April 12

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Evalion

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏠 Real Estate

☁️ SaaS

🤝 B2B

Real Estate • SaaS • B2B

Evalion is a German software platform that provides an end-to-end appraisal and document solution for real estate professionals. The platform connects certified appraisers and property experts to deliver tailored reports — including residual useful-life assessments, market value (Verkehrswert) appraisals, purchase-price allocations, floor plans, surveys, and related legal and market documents — through guided questionnaires, digital order management, and real-time status updates. Evalion streamlines analogue processes, centralizes documents, and targets estate agents, appraisers and other property professionals across Germany.

📋 Description

• Customer communication and customer service: you are the first point of contact for customers after they have submitted an order to us • Support in preparing property appraisal reports under the guidance of experienced appraisers • You help us assess properties (residential and commercial) in accordance with current legal requirements • You review documents and, by applying your (new) expertise and various valuation methods, determine the actual value of a property • You assist in preparing appraisal reports and analyze all relevant factors of a property • You have a passion for real estate and are interested in property valuation — with opportunities for advancement and further training

🎯 Requirements

• Good communication skills and a customer-oriented manner • Coordination skills: you can juggle different inquiries, customers and topics simultaneously • Ideally: professional experience in the real estate sector • Alternatively (if junior): experience with and a strong interest in real estate; diligence and motivation to learn quickly • Initial knowledge of real estate markets and valuation guidelines • Structured and analytical working style and a strong focus on quality • Confident use of Google Workspace (Docs, Sheets, Drive)

🏖️ Benefits

• A small, dynamic, highly motivated and supportive team • If desired: development paths to become a certified appraiser OR team lead in customer service or similar • With performance and responsibility: significant salary increases and other compensation components • Genuine scope to influence decisions and improve processes