Account Manager

🔥 7 minutes ago

🇩🇪 Germany – Remote

💵 €110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 7%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EventMobi

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

💼 Consulting

🍽️ Food & Beverage

✈️ Travel

Consulting • Food & Beverage • Travel

EventMobi is a comprehensive event management platform that offers a flexible range of tools for organizing in-person, virtual, and hybrid events. Founded in 2009, EventMobi provides solutions such as mobile event apps, live streaming, video production, and attendee engagement features to create immersive event experiences. The platform is trusted by associations, agencies, and corporations to handle various aspects of event management, including registration, badge design, social media integration, and analytics. With over 15 years of experience, EventMobi continues to enhance the event experience for planners and attendees alike.

📋 Description

• Manage existing customer business to drive retention and growth and achieve Net Revenue Retention and Account Retention targets • Serve as the first point of contact for customers needing help • Conduct initial onboarding, strategy conversations, and ongoing relationship management • Drive product adoption and customer success through proactive engagement and support • Build long-term relationships with 60+ accounts through onboarding calls, training, account debriefs, product demos, and check-ins • Prospect for growth opportunities within the existing client base through referrals and networking • Manage active events and projects from conception through post-event, liaising with graphics design, support, product, and professional services teams • Follow the AM Daily Dashboard workflow in the CRM • Maintain an accurate pipeline forecast for weekly manager reviews • Participate in team meetings, Slack discussions, and 1:1s • Use phone, meetings, InMails, and email to engage and grow accounts • Report to the Director of Sales and collaborate with Sales, Customer Success, and Professional Services teams

🎯 Requirements

• 2–3 years of experience in B2B Sales and Event Management (SaaS preferred) • Experience with event technology, including registration, event apps, badges, AV solutions, and virtual events • Prior experience providing in-person support or on-site services is a plus • Track record of achieving and/or exceeding targets through upselling and growth • Extensively worked within CRM systems such as HubSpot or Salesforce • Bachelor's degree or equivalent • Fluency in English and German • Safe, comfortable, ergonomic, private, and quiet workspace • Reliable internet connection capable of participating in video calls, with at least 30 Mbps download speed

🏖️ Benefits

• 25 vacation days • 3 summer days • Birthday holiday • Opportunities to meet co-workers in person in WeWork co-working offices throughout the year • Top-of-the-line hardware • Best collaboration software for remote work • Remote work from home • Equal opportunity employer • Accommodations available upon request during the selection process