Market Operations Director

November 3

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Evergreen Nephrology

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Healthcare Insurance • Pharmaceuticals

Evergreen Nephrology is a company focused on transforming kidney care by empowering nephrologists to provide high-quality and personalized care to patients with chronic kidney disease (CKD) and end-stage renal disease (ESRD). By putting nephrologists at the forefront, the company provides them with financial backing, interdisciplinary clinical resources, analytical insights, and technology-enabled tools to improve patient outcomes and experience. Evergreen Nephrology collaborates with strategic partners to address healthcare challenges, including disparate electronic health records (EHRs), transplantation process visibility, and patient readmission risks. The company's co-founders, Adam Boehler and Abe Sutton, have been recognized for their contributions to kidney care models and organ procurement standards, reflecting a deep commitment to improving kidney care quality nationwide.

51 - 200 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 $4.3M Venture Round on 2022-06

📋 Description

• Utilize your knowledge of Value Based Care (VBC) to translate our operational and clinical model in a way that engages and drives internal and external stakeholders in strategic execution and partnership • Provide operational lead and support in building the market, in collaboration with nephrology partners • In close partnership with Clinical Operations leaders, track performance and identify opportunities for improvement. Work across central teams to ensure optimized performance of our core business (Engagement & Growth, Reduce TME, Clinical Documentation, and Quality) for the market. • Monitor dashboards and communicate performance results to help drive accountability across internal and external partners. • Leverage data and performance analytics to drive clinical and operational process improvements • Prepare effective presentation materials and agendas with clear items for follow-up and execution • Maintain a liaison relationship between Evergreen Nephrology and stakeholders or partners through relationship building and attendance at meetings and through both written and oral communication • Promote Evergreen Nephrology within the local market to help community understand our business model • Other duties consistent with this role, as assigned.

🎯 Requirements

• Bachelor’s Degree required with Master’s Degree preferred • Four years of experience managing teams in a multi-site medical group practice setting, leading large scale program implementations, and managing operations in a Value Based Care setting. • Experience leading and managing multiple workstreams and adapting to change based on market needs and performance goals. • Intermediate skills with MS Office Suite of products including Outlook and Teams • You have the ability to work effectively in a primarily remote environment: • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wired to the house internet (Cable, Fiber, or DSL) and hardwired to the internet device is recommended • Team Members must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

🏖️ Benefits

• Flexible time off policy • 12 paid holidays per year • Medical, dental, vision and life insurance, including an HSA with employer match • Reimbursement for continuing medical education for eligible roles • A 401(k) program where Evergreen matches up to 4% of contributions • Paid parental leave • A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology