Client Engagement Manager

🔥 15 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $86.5k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Apply Commercial operational services knowledge and project management processes to partner with Business Development and Deployment Solutions leads • Increase operational efficiencies and provide project support from opportunity pursuit through hand-off to the Account Activation team • Utilize a systematic approach to inspect business opportunities and identify appropriate SMEs for operational design • Work closely with Business Development to capture project requirements, scope, and success metrics • Responsible for post-win Salesforce documentation for all business opportunities • Mobilize a cross-functional team to establish and document project strategies, schedules, costs, budgets, and resource needs • Continuously track project activities, risks, and issues to ensure progress on schedule while meeting customer requirements

🎯 Requirements

• BA/BS degree or 5+ years of equivalent/relevant experience • Minimum 3+ years of experience in a client services, operational management, or account manager role • Minimum of 3+ years of prior Life Sciences Industry-specific experience working in field sales administration/operations • Basic understanding of Life Sciences Commercial operations to include Field Sales, Medical Affairs, Market Access, Clinical Educators, and Engagement Center programs • Basic understanding of Sales Force Automation, CRM (e.g., Salesforce.com), Reporting/Analytics, Targeting/Alignments, Incentive Compensation and Data Management • Excellent oral/written presentation skills as well as interpersonal skills with the flexibility in dealing with different personality types • Strong customer service and account management skills • Strong organizational and multitasking skills • Proficiency in Microsoft Office applications (SharePoint, Excel, PowerPoint, Word) • Strong aptitude towards usage of automated systems • Strong analytical skills • Ability to translate customer needs into technical requirements

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Professional development opportunities