Operations Manager, E-Commerce

🕒 August 13

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Evolve Digital GmbH

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛍️ eCommerce

📣 Marketing

eCommerce • Marketing

Evolve Digital GmbH is a comprehensive growth partner for ambitious e-commerce businesses. They specialize in increasing revenue and sustainable scaling for online shops, addressing common challenges such as low repeat customer rates, high visitor bounce rates, and tracking issues. The company provides data-driven and transparent strategies that focus on profitable scaling, personalized marketing, and conversion optimization. Their approach, known as the 'Neuroperformance' method, integrates scientific insights into marketing strategies to enhance sales psychology and improve business performance. Evolve Digital offers full-service solutions including conversion and shop optimization, comprehensive marketing strategies with a focus on Google and Native Ads, and in-house competences to ensure businesses can efficiently manage and grow their online presence.

📋 Description

• Operational management of the organization and implementation of the strategic direction in day-to-day business • Lead the organization through phases of growth and change • Continuously develop structures, systems, and departments • Ensure seamless collaboration as a holistic growth partner rather than working in silos • Define the operational systems and automation architecture • Use AI and automation to scale operations, ensure quality, and reduce the workload on teams • Make fundamental operational decisions and set priorities in close collaboration with the executive team • Translate annual and quarterly goals into actions, milestones, and checklists • Ensure the effective operation and continued development of the EVOLVE OS • Manage operational processes within the agency and, when required, across Finance and People Operations—from accounting to onboarding • Develop KPI dashboards and overviews • Introduce new automations and processes using Claude, Make, and n8n • Operate the OKR system, including reminders, check-ins, and dashboards • Identify and sustainably resolve bottlenecks in collaboration with the team leads

🎯 Requirements

• Several years of experience in project and process management, ideally in an agency or e-commerce environment • Familiarity with project management tools such as ClickUp or Asana • Basic knowledge of automation tools such as Make or n8n • Analytical and systems-oriented thinking, with a foundational understanding of controlling and performance monitoring • Excellent self-organization • Clear, structured communication internally and externally • Collaborate with team leads as equals, without direct disciplinary responsibility • Proficiency in Google Sheets and Excel for analysis and data structuring • Strong affinity for AI tools such as ChatGPT and Claude

🏖️ Benefits

• 100% remote work • Attractive salary • 30 days of vacation • Comprehensive benefits package, including an occupational pension plan, employee benefits, JobRad, and corporate fitness through Wellpass • Secure position with long-term prospects • Opportunity to develop into a COO role • Collaborative and appreciative working environment with flat hierarchies and an open feedback culture • Extensive professional training and development opportunities • Modern work equipment, including a laptop of your choice and high-quality home office accessories • Team events and workations held twice a year