Operations Manager

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Evolve Digital GmbH

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛍️ eCommerce

📣 Marketing

eCommerce • Marketing

Evolve Digital GmbH is a comprehensive growth partner for ambitious e-commerce businesses. They specialize in increasing revenue and sustainable scaling for online shops, addressing common challenges such as low repeat customer rates, high visitor bounce rates, and tracking issues. The company provides data-driven and transparent strategies that focus on profitable scaling, personalized marketing, and conversion optimization. Their approach, known as the 'Neuroperformance' method, integrates scientific insights into marketing strategies to enhance sales psychology and improve business performance. Evolve Digital offers full-service solutions including conversion and shop optimization, comprehensive marketing strategies with a focus on Google and Native Ads, and in-house competences to ensure businesses can efficiently manage and grow their online presence.

📋 Description

• Translate annual and quarterly goals into concrete actions, milestones, and checklists • Maintain and further develop the EVOLVE OS as a holistic system and the core of the service • Manage operational processes within the agency and, when needed, in Finance and People Ops • Develop KPI dashboards and overviews • Introduce new automations and processes using Claude, Make, and n8n • Coordinate a team responsible for implementation • Operate the OKR system in day-to-day work, including reminders, check-ins, and dashboards • Analyze bottlenecks in daily operations together with team leads and resolve root causes • Act as the interface between all six departments • Track processes, deadlines, tasks, and projects on a daily basis • Handle reporting to the executive management • Medium-term: independently own processes and automations and operationally manage Finance and People Ops workflows • Long-term: pursue either a specialist track focusing on systems and automation or a leadership track toward Head of Operations

🎯 Requirements

• Several years of experience in project and process management, ideally in an agency or e-commerce environment • Familiarity with project management tools like ClickUp or Asana • Basic understanding of automation tools like Make or n8n • Analytical and systems thinking with basic controlling knowledge • Excellent self-organization for 100% remote work • Clear, structured communication internally and externally • Confident use of Google Sheets and Excel for analyses and data structures • Strong affinity for AI tools such as ChatGPT and Claude • Ability to collaborate with team leads on processes at eye level without disciplinary authority • Process management must not be entirely foreign • Willingness to engage with detailed day-to-day tasks, processes, and specifics

🏖️ Benefits

• Clear development path toward Head of Operations • 100% remote from day one, no hybrid compromise • 30 days of vacation • Company pension plan • Job bike (JobRad) • Corporate fitness via Wellpass • Laptop of your choice • High-quality home office equipment • Training budget • Support from internal and external resources • Mentors at your side • Full access to our internal AI stack • Biannual team events and workations