Operations Manager – E-Commerce

🕒 August 7

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 50%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 98 days.
• Jobs at this company usually fill in 54 days.
• Reposted once.
• 35 open roles for a team of 12.
• No salary listed.

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Evolve Digital GmbH

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛍️ eCommerce

📣 Marketing

eCommerce • Marketing

Evolve Digital GmbH is a comprehensive growth partner for ambitious e-commerce businesses. They specialize in increasing revenue and sustainable scaling for online shops, addressing common challenges such as low repeat customer rates, high visitor bounce rates, and tracking issues. The company provides data-driven and transparent strategies that focus on profitable scaling, personalized marketing, and conversion optimization. Their approach, known as the 'Neuroperformance' method, integrates scientific insights into marketing strategies to enhance sales psychology and improve business performance. Evolve Digital offers full-service solutions including conversion and shop optimization, comprehensive marketing strategies with a focus on Google and Native Ads, and in-house competences to ensure businesses can efficiently manage and grow their online presence.

📋 Description

• Translate annual and quarterly goals into concrete actions, milestones, and checklists • Manage operational workflows within the agency, including Finance and People Operations processes where needed • Introduce new automations and processes using Claude, Make, and n8n • Implement automations independently or with support from the AI and Process Team • Develop KPI dashboards and overviews • Manage the OKR system in day-to-day operations, including check-ins and reminders • Identify bottlenecks together with team leads and resolve them at their root cause • Work as an equal partner with the team leads of all six specialist departments, without disciplinary responsibility • Regularly report progress toward goals to the executive team • Continuously improve processes, the goal-setting system, and the KPI landscape

🎯 Requirements

• Several years of experience in project-based work or process management, ideally in an agency or e-commerce environment • Knowledge of project management tools such as ClickUp or Asana • Understanding of automation tools such as Make or n8n • Analytical and systems thinking, with a solid foundation in controlling and performance monitoring • Clear, structured communication internally and externally • Proficiency in Google Sheets and Excel • Strong interest in AI tools such as Claude and ChatGPT • Excellent self-organization skills • Willingness and ability to work fully remotely • Very good German language skills; the application form asks applicants to indicate their German proficiency from A1 to C2

🏖️ Benefits

• 30 days of vacation • Team events and workations twice a year, held in person at changing locations • Weekly team recaps and coffee chats • Company pension plan • Company bike leasing program (JobRad) • Company fitness membership through Wellpass • €50 monthly tax-free benefit provided as a voucher of your choice • Laptop of your choice • High-quality home office equipment • Professional development budget • Access to internal and external resources and mentors • Full access to the internal AI stack • Clear career path toward Head of Operations

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