Senior Field Service Management Consultant

🕒 March 27

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Evora IT Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🏢 Enterprise

☁️ SaaS

🤝 B2B

Enterprise • SaaS • B2B

Evora IT Solutions is a trusted partner in delivering innovative digital solutions for asset-intensive operations, maintenance, and customer service. The company specializes in optimizing business processes through digitalization, offering services like strategic consulting, solution development, application management, and future innovation exploration. With expertise in asset management, field service management, planning, performance, and mobile solutions, Evora leverages technologies from SAP, ServiceNow, and their own developments to empower businesses, reduce costs, and enhance control and traceability in service processes. They are known for their excellence in implementing end-to-end digital processes and have completed over 900 projects globally. Evora's commitment to customer success in the digital world is supported by their highly experienced team, aiming to resolve challenges and meet business objectives effectively and efficiently.

📋 Description

• Lead the design, delivery and execution of SAP FSM projects for customers • Participate in presales activities with customers to support potential SAP opportunities • Provide input into creating detailed Statements of Work • Lead workshops as the subject matter expert for Field Service Management-specific business processes • Configure SAP FSM including Planning & Dispatching, Smartforms, Workflow, Mobile App, Crowd Service, Checklists, and Analytics • Advise customers in best practices in Field Service • Perform Functional Unit Testing for developed FRICEW objects • Deliver user training, solution demos, and change management support • Create solution documentation, functional specs, process maps, and configuration guides

🎯 Requirements

• Minimum of 5 years of experience in SAP Field Service Management or equivalent mobile/field service solutions • Strong knowledge of SAP FSM modules and components: Planning & Dispatching, Smartforms, Mobile, Workflow, Analytics, and Master Data • Deep understanding of Field Service business processes (work order lifecycle, dispatching, asset management, service contracts, time entry) • Strong planning, management, problem solving, and leadership ability • Technical knowledge of REST APIs, OData, BTP Integration Suite, or CPI • Background in EAM-intensive industries (utilities, oil & gas, manufacturing, transportation, public sector) • Bachelor’s degree in technical area preferred • Experience with SAP Service and Asset Manager (SSAM) is a plus

🏖️ Benefits

• Competitive salary • Generous PTO • Comprehensive medical, dental & vision coverage • 401(k) with employer match • Ongoing training and professional development • Learning credits for SAP and industry certifications • High autonomy with the opportunity to lead initiatives end-to-end • Exposure to complex, global SAP implementations • Collaborate in a people-first remote culture