exciting AG
201 - 500 employees
Founded 2007
📡 Telecommunications
🎲 Gambling
BPO • Telecommunications • Gambling
exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.
Customer Service Representative – French, German, Phone, Email, Chat
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇩🇪 German Required
🗣️🇫🇷 French Required
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exciting AG
201 - 500 employees
Founded 2007
📡 Telecommunications
🎲 Gambling
BPO • Telecommunications • Gambling
exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.
📋 Description
• Responsible handling of customer inquiries by phone and in writing • Thorough documentation of call and correspondence outcomes • Professional and friendly customer advice • Independent work within a motivated international team
🎯 Requirements
• Enjoys telephone-based customer support • Flexible with working hours, reliable, and proactive • Strong communication skills with excellent written and spoken German and French • Knowledge of English is a plus
🏖️ Benefits
• Professional onboarding as well as regular training and workshops • Long-term, exciting career and development opportunities within a flat hierarchy • Flexible full-time and part-time working models for an excellent work–life balance • Home office (remote work available) • Private health insurance
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