Account Manager

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EXFO

1001 - 5000 employees

Founded 1985

💼 Consulting

🏭 Manufacturing

📦 Logistics

💰 $15.9M Grant - EXFO on 2022-10

Consulting • Manufacturing • Logistics

EXFO is a provider of network test, monitoring and analytics solutions for communications service providers, data centers, contractors and network equipment manufacturers. The company designs and manufactures optical and electrical test instruments and lab/field testing hardware, develops software and analytics for network operations and automation, and offers services such as calibration, training and managed testing. EXFO focuses on fiber-optic and high-speed network testing (including 5G, PON, OTDR, and photonic integrated circuit validation) and serves enterprise and carrier customers worldwide.

📋 Description

• Drive sales growth for EXFO's fiber-optic, Ethernet, network validation, monitoring, and test-data management solutions. • Engage electric utilities and affiliated organizations supporting Data Center Interconnect (DCI) and the continued growth of AI-related network capacity. • Target middle mile networks and rural Fiber-to-the-Home (FTTH) deployments. • Manage the pipeline of opportunities from current and prospective customers to ensure sales goals are met. • Complete all sales paperwork and reports promptly, thoroughly, and accurately. • Maintain all sales resources and databases to keep them up to date and accurate. • Develop and maintain a broad background in core technology offerings. • Provide support presence at trade shows, conferences, and customer demonstrations focusing on technical product applications. • Build relationships across executive, engineering, IT/OT, network operations, broadband, and construction teams within target accounts.

🎯 Requirements

• Degree holder/and or equivalent in Telecommunications or Optics • 5 years’ sales experience is required, preferably in a technical capacity. • Working knowledge of fiber-optic testing, including OTDR, optical loss, power measurement, connector inspection, and fiber characterization. • Understanding of fiber construction, acceptance testing, troubleshooting, and documentation for DCI, middle-mile, FTTH, and utility networks. • Familiarity with Ethernet and optical transport testing, including service activation and performance validation from 1G through 400G/800G. • Ability to translate customer network requirements into appropriate EXFO test, monitoring, and workflow solutions. • Experience supporting technical demonstrations, proof-of-value evaluations, test-plan development, customer training, and test-results analysis. • Strong interpersonal and communication skills, both oral and written, are required. • Personally motivated, aggressively goal-oriented focus required.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements

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