Vice President – Clinical Healthcare Solutions

🕒 May 6

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

💰 $2M Venture Round on 2015-01

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

📋 Description

• Applies deep domain expertise to help design, develop, test, and scale innovative solutions, partnering effectively across product, technology, implementation and delivery teams. • Support client adoption of innovative solutions through proof of concept and other early-stage activities • Develop and maintain the solution strategy, partnering with cross-functional stakeholders to ensure execution and meeting of customer requirements • Be responsible for educating internal teams and customers on solution features • Actively partner with customers, vendors/partners and internal departments (e.g., customers, sales, marketing, client success, solutioning, services, training, support and other cross-functional teams) to translate problem statements into solutions. • Work with sales, finance and leadership teams to determine customer solution, pricing and packaging approach. • Serve as SME for sales enablement activities • Serve as SME in consulting engagements • Serve as the customer success leader, driving for flawless execution and anticipate the client’s future needs. • Conduct market research to further clarify solution strengths and gaps to help feed into future solution definitions/strategy, document market landscape, and articulate solution business requirements • Articulate core value proposition and competitive advantage to the market by working with marketing to build compelling sales and marketing presentations that properly position the products • For defined strategy, develop and maintain end to end strategic solution roadmap • For defined strategy, determine when to buy, build or partner for solution enhancements. • Measure adoption and utilization of all features, products, and services to determine business value to customers and company. Actively work to increase adoption of solution. • Prepare executive level updates internally and externally. • Support Analyst Relations and other market facing activities as required

🎯 Requirements

• Minimum of 15 years, senior leadership and or executive leadership in strategy transformation and operational optimization • Minimum of 10 years US healthcare, payer experience ideally spanning, utilization management care, management, and population health • Education: BSN with active RN licensure or similar • Demonstrated evidence of effective execution leading multidisciplinary teams, establishing maintaining and reinforcing client relationships • Executive level communication skills • Experience with AI in Healthcare • Product/Offering Management experience