LTL/FTL Operations Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Expedock

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

🤖 Artificial Intelligence

🚗 Transport

Logistics • Artificial Intelligence • Transport

Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. The company is on a mission to build a powerful data infrastructure that drives unprecedented efficiency and profitability across the industry. Expedock focuses on automating the manual processing and inputting of data for freight forwarding and logistics, achieving 99. 99% accuracy. With a team of experts in artificial intelligence and logistics, Expedock aims to transform the future of supply chain and logistics.

📋 Description

• Monitor shipments and update estimated times of arrival and arrival times in the TMS and customer portals • Upload and attach proof of delivery documents to the correct shipments • Monitor and address operational issues during overnight shifts • Document outstanding concerns and provide clear handoffs to the day team • Maintain accurate, complete, and up-to-date shipment records across multiple systems • Help maintain service continuity as shipment volumes increase • Assist with training a new team member for weekend coverage when needed

🎯 Requirements

• 1–3 years of experience in logistics, freight operations, transportation coordination, or logistics customer service • Familiarity with a transportation management system (TMS); Sunnybrook experience is an advantage • Strong written English communication skills • Ability to navigate multiple systems simultaneously, including TMS platforms, customer portals, and email • Proficiency in Microsoft Excel and general computer-based administrative tasks • Proven reliability, punctuality, and attendance, particularly for night or overnight shifts • Fiber internet recommended at 100/50 Mbps • Backup internet capable of at least 20 Mbps • Quiet, conducive home workspace • Wired Ethernet connection preferred during work hours • Power backup (UPS) preferred where frequent outages occur

🏖️ Benefits

• HMO and healthcare benefits • Accrued leave credits after the third month of engagement • Remote work from home • Structured onboarding and client-specific training • Collaborative and supportive team environment