Sales Support Specialist

🔥 12 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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New Era Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

New Era Technology is a technology services firm that delivers end-to-end IT solutions for organizations, including modern workplace collaboration, enterprise networking and infrastructure, cloud and application modernization, AV design and integration, and managed services. The company provides cybersecurity and physical security services, AI strategy and intelligent automation, and professional field and deployment services, serving industries such as enterprise, healthcare, government, education, retail, and banking. New Era positions itself as a B2B partner that combines consulting, implementation, and ongoing managed support to modernize customers’ digital and physical technology environments.

📋 Description

• Provide day-to-day administrative and operational support to the sales team • Prepare and process customer quotes, orders, renewals, and associated documentation • Manage license agreements, subscriptions, and license renewals through ConnectWise • Coordinate procurement activities, including ordering, receipting, and product delivery • Monitor stock levels, track stock movements, and assist with stock takes as required • Liaise with suppliers to track orders, manage backorders, and maintain vendor relationships • Assist customers and internal teams with warranty claims and product-related inquiries • Maintain accurate customer, agreement, and sales activity records within ConnectWise • Escalate pricing, delivery, or service issues to the relevant Account Manager • Stay informed on current technologies, products, and industry trends • Perform other duties as required to support the sales and operations teams

🎯 Requirements

• 2+ years of experience in Sales Support or similar role • Experience preparing quotes, renewals, and processing orders • Strong Microsoft Office and CRM/system skills • Excellent communication and customer service skills • Highly organized with strong attention to detail • Able to manage priorities and meet deadlines • Proactive, reliable, and a strong team player • Good problem-solving and numerical skills • Willing to learn and grow • IT industry exposure is a bonus • Relevant qualifications or vendor certifications are advantageous

🏖️ Benefits

• Day 1 HMO + 1 free dependent • Health and Wellness Reimbursement Benefits • Sunlife Group Insurance • Company Salary Loans • Government contributions • Assistance with government loan payments • 13th month pay • Night differential pay • Holiday pay (for hours worked on holidays) • Mandated Leaves • Work equipment provided • Continuous training • Personal and professional development opportunities