Senior Deal Desk Specialist, Sales Operations

🕒 5 days ago

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Experian

10,000+ employees

Founded 1996

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.

📋 Description

• Conduct intake of complex sales opportunities to ensure completeness and readiness for review • Collect, review, and validate supporting artifacts, including related agreements, previously approved pricing, and prior compliance or vetting reviews • Manage collaboration with cross-functional stakeholders, including Contracts/Legal, Pricing, Compliance, Vetting, and Billing • Act as the primary liaison between Sales and internal partners during deal structuring and approval • Support Sales with follow-up items required to advance opportunities through approval workflows • Track deal progress and dependencies, holding stakeholders accountable to timelines and SLAs • Ensure all required approvals are secured, documented, and properly recorded before opportunities progress through sales stages and execution • Identify recurring issues, bottlenecks, and quality gaps in deal execution. Recommend process improvements and opportunities for automation

🎯 Requirements

• 7+ years experience supporting complex B2B sales processes and/or deal governance • High judgment, attention to detail, and ability to operate in ambiguity • Ability to work independently with minimal supervision and as part of a team • Experience with CRM systems (Salesforce preferred) • Experience identifying and driving process improvement projects

🏖️ Benefits

• Flexible Time Off: 15 Days • Core benefits including full medical, dental, vision, and matching 401K • Flexible work environment, ability to work fully remote, hybrid or in-office • Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays

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