Senior Gen Ops Coordinator

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🕒 May 27

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Extend Your Team

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Extend Your Team is a staffing and managed-services firm that builds experienced virtual assistant and remote operations teams for high-growth companies. They use a proprietary vetting system to place full-time, autonomous professionals (executive assistants, customer support reps, bookkeepers, accountants) who integrate with client workflows to drive execution, reduce overhead, and scale operations quickly. Extend Your Team serves VC-backed startups, mid-market firms and enterprises across industries such as fintech, insurance, mortgage, and financial services, emphasizing measurable ROI and rapid, strategic hiring.

📋 Description

• Oversee and improve daily operational processes and workflows. • Coordinate with various departments to ensure seamless execution of business activities. • Develop, optimize, and maintain operational workflows to improve productivity and efficiency. • Monitor operational efficiency, including cost calculations, resource utilization, and process improvements. • Manage and track key performance indicators (KPIs) and operational metrics to identify trends and drive performance improvements. • Handle logistics, inventory management, and supply chain tasks as needed. • Act as a point of contact for operational inquiries, issue resolution, and problem-solving. • Utilize SQL to query, manipulate, and analyze data from various back-end systems. • Generate reports, dashboards, and operational insights to support business decision-making. • Assist in maintaining data integrity, consistency, and accuracy within databases. • Collaborate with technical teams to understand system architecture, workflows, and data flow. • Troubleshoot and resolve data-related and system-related issues efficiently. • Quickly grasp and adapt to new systems, software, and operational processes. • Provide administrative and operational support to the operations team and management. • Develop, update, and maintain procedural and process documentation. • Support continuous improvement initiatives by identifying workflow gaps and recommending solutions.

🎯 Requirements

• Proven experience as an Operations Coordinator or in a similar operations-focused role. • Basic proficiency in SQL is a must-have. The ability to write basic queries, joins, and aggregations is essential. • Solid understanding of back-end systems and database structures. You should be comfortable with concepts like tables, schemas, and data relationships. • Experience in integrating operations tools e.g. Zendesk, Asana • Exceptional analytical and problem-solving skills. • A quick learner with the ability to understand complex processes and new technologies rapidly. • Excellent communication and interpersonal skills. • Proficiency in Google Workspace. • A bachelor's degree in Business, Computer Science, or a related field is preferred.

🏖️ Benefits

• Flexible work arrangements • Professional development