CRM Technical Manager

🕒 July 13

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

EY

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1989

🏥 Healthcare

⚖️ Legal

📣 Marketing

Healthcare • Legal • Marketing

EY is a global professional services firm, widely recognized for providing audit, tax, consulting, and advisory services. It focuses on helping its clients solve complex problems and transform their businesses using data and technology. EY is committed to building a better working world by enhancing trust in financial markets and economies globally. Its services include corporate finance advisory, transaction strategy, technology consulting, and more, catering to sectors such as health, energy, finance, government, and more. EY also emphasizes sustainability and innovation in its solutions.

📋 Description

• Lead the technical design, architecture, and implementation of Microsoft Dynamics 365 CRM solutions, ensuring alignment with business objectives and industry best practices. • Own end‑to‑end delivery across D365 modules such as Sales, Customer Service, Marketing, and Field Service, with accountability for quality and outcomes. • Manage and mentor a team of developers, leads, and technical consultants, providing direction, performance feedback, and career development support. • Collaborate closely with functional consultants, architects, and business stakeholders to translate complex business requirements into robust technical solutions. • Oversee development of custom plugins, workflows, integrations, and extensions using C#, JavaScript, Dynamics 365 SDK, and Power Platform technologies. • Establish and enforce development standards through code reviews, design governance, testing strategies, and solution validation. • Drive solution scalability, security, and performance by overseeing system architecture, integration patterns, and optimization efforts. • Manage project timelines, budgets, scope, and resource utilization to ensure on‑time and within‑budget delivery. • Develop and maintain technical documentation including architecture diagrams, integration designs, and deployment standards. • Act as a senior technical advisor to stakeholders, clearly articulating risks, trade‑offs, and recommendations.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field • Minimum of 7+ years of experience in Microsoft Dynamics 365 CRM development and implementation, with at least 1 year in a managerial or leadership role. • Strong understanding of CRM data models, security, compliance, and enterprise integration patterns. • Experience managing budgets, delivery risk, and resource planning for complex programs. • Microsoft Dynamics 365 and/or Power Platform certifications are preferred. • Demonstrated ability to build, lead, and retain high‑performing technical teams.

🏖️ Benefits

• exclusive health and wellness packages • enticing rewards • cutting-edge learning opportunities