Senior Customer Support Specialist

Job not on LinkedIn

🕒 July 3

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

EY

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1989

🏥 Healthcare

⚖️ Legal

📣 Marketing

Healthcare • Legal • Marketing

EY is a global professional services firm, widely recognized for providing audit, tax, consulting, and advisory services. It focuses on helping its clients solve complex problems and transform their businesses using data and technology. EY is committed to building a better working world by enhancing trust in financial markets and economies globally. Its services include corporate finance advisory, transaction strategy, technology consulting, and more, catering to sectors such as health, energy, finance, government, and more. EY also emphasizes sustainability and innovation in its solutions.

📋 Description

• To assist in the delivery of third-party risk management engagements • Conduct comprehensive risk assessments of third-party vendors to identify potential risks and vulnerabilities • Draft and explain risk mitigation strategies to minimize exposure to third-party risks • Collaborate with stakeholders to develop or update third-party risk management policies and procedures • Ensure compliance with regulatory requirements and internal policies related to third-party engagements • Oversee the third-party due diligence process, including cyber, privacy, resiliency and compliance assessments • Work closely with various departments (e.g., Security, Legal, Compliance, IT) to ensure a holistic approach to third-party risk management • Prepare and present regular reports on third-party risk exposure and management activities to client senior leadership • Lead investigations into third-party incidents and breaches, ensuring appropriate corrective actions are taken • Stay informed about industry trends, emerging risks, and best practices in third-party risk management

🎯 Requirements

• A bachelor’s degree in computer science, computer/ electrical engineering, information technology or a related field • At least 4 years of relevant experience cyber security and Third-Party Risk Management • One mandatory certification - CISSP, CISA, CISM, CTPRP, CTPRA, CIPP, ISO 27001 • Knowledge of TPCRM tools like OneTrust, ProcessUnity, ServiceNow, Archer along with external data providers like SecurityScorecard, BitSight • Proficient in below areas of cybersecurity: Access Control, Asset Management, Business Continuity Management, Communications Security, Information Security, Incident Management, Information Security Policies, Operations Security, Physical and Environmental Security, Third Party Relationships, System Acquisition, Development, and Maintenance, Cloud Security, Compliance, Human Resource Security, Privacy • Experience in client service delivery and be able to manage multiple engagement teams and projects • Program and Project Management skills

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development opportunities • Opportunities to work with EY Consulting practices globally