Senior ServiceNow Dev Lead

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EY

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1989

💸 Finance

Finance • Consulting • Technology

EY is a global professional services firm, widely recognized for providing audit, tax, consulting, and advisory services. It focuses on helping its clients solve complex problems and transform their businesses using data and technology. EY is committed to building a better working world by enhancing trust in financial markets and economies globally. Its services include corporate finance advisory, transaction strategy, technology consulting, and more, catering to sectors such as health, energy, finance, government, and more. EY also emphasizes sustainability and innovation in its solutions.

📋 Description

• Lead ServiceNow ITAM/SAM development and implementation activities, ensuring alignment with client requirements • Design, develop and configure Software Asset Management (SAM Pro) solutions including software normalization, reconciliation, and compliance tracking • Implement and customize ITAM modules covering hardware asset management (HAM) and software asset lifecycle processes • Build and enhance workflows, business rules, UI policies, client scripts, and Flow Designer solutions specific to ITAM processes • Define and implement software license management models (subscription, perpetual, SaaS, cloud licensing) • Lead integration of ServiceNow with discovery tools, procurement systems, Active Directory, and software vendors • Configure and maintain software catalog, entitlements, contracts, and license metrics • Drive automation for software compliance, reclamation, and optimization • Act as a Dev Lead, mentoring team members and ensuring high-quality delivery • Perform code reviews, design validation, and enforce development best practices • Collaborate with stakeholders to translate SAM requirements into scalable technical solutions • Support audit readiness, compliance reporting, and vendor true-up activities • Develop dashboards and reports for license usage, compliance posture, and cost savings • Troubleshoot and resolve complex issues related to SAM and ITAM implementations

🎯 Requirements

• Bachelor’s degree in computer science, Engineering, or related field • Approximately 6–10 years of IT experience, with significant experience in ServiceNow ITAM/SAM • Proven experience as a Senior Developer or Dev Lead in ITAM/SAM implementations • ServiceNow CSA certification (mandatory) • ServiceNow CIS – Software Asset Management (preferred/mandatory depending on role) • ITIL Foundation certification (preferred)

🏖️ Benefits

• Support, coaching and feedback from some of the most engaging colleagues around • Opportunities to develop new skills and progress your career • The freedom and flexibility to handle your role in a way that’s right for you