Solutions Consultant

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Factbird

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

☁️ SaaS

🔧 Hardware

🤝 B2B

SaaS • Hardware • B2B

Factbird is a manufacturing intelligence company that provides a plug-and-play suite of IIoT hardware and cloud software to give manufacturers real-time production visibility, OEE tracking, scheduling, and analytics. Its platform combines edge devices, PLC and sensor integrations, video analysis, and a Manufacturing AI assistant with connected operations, quality and maintenance workflows, and workforce training tools to reduce downtime, waste, and manual paperwork. Factbird targets industrial customers (food & beverage, pharmaceutical, automotive, packaging, and more) and offers APIs, integrations to ERP/MES/BI systems, onboarding services, and customizable deployments.

📋 Description

• Reporting to the Director of Solutions & Customer Success • Partner with account executives to understand client challenges, operational objectives, and strategic goals — and translate these into tailored Factbird solutions • Lead on-site and remote assessments and process analyses for prospective customers, identifying areas where Factbird can drive measurable improvement • Deliver engaging, solution-focused demonstrations and presentations that clearly articulate Factbird's value proposition to both operational and executive audiences • Rapidly build compelling business cases — ROI models, cashflow projections, and breakeven analyses — anchored in real operational impact, not feature lists • Deploy and coach customers on Factbird's software during the trial period to increase trial-to-conversion rates • Own the assessment-to-proposal narrative, align stakeholders on success criteria, and reduce deal risk with clear value confirmation • Collaborate with customer success teams to ensure seamless onboarding, adoption, and long-term value realisation • Build trusted advisor relationships with key stakeholders — from frontline operators to senior plant leadership • Act as the bridge between sales, technical, and product teams, serving as a custodian of solution standards across the organisation • Continuously develop expertise in manufacturing best practices, productivity methodologies, and Benelux industry-specific requirements

🎯 Requirements

• 5+ years in a manufacturing operations, CI coaching, operations consulting, or solutions consulting role • Fluency in Dutch and English — written and spoken — is required • Proven track record of driving behavioral and cultural change in manufacturing environments • Strong understanding of production KPIs — OEE, downtime, throughput, quality, and related metrics • Demonstrated experience building business cases and ROI models for operational improvement initiatives • Hands-on experience with Lean, Six Sigma, TPM, or similar continuous improvement methodologies • Comfort working with digital systems, dashboards, and analytics tools • Experience as a plant manager, CI lead, or operations consultant is strongly preferred • BA or BS in a relevant field — Engineering, Manufacturing, Organisational Leadership, Supply Chain Management, or Business Management

🏖️ Benefits

• Flexible working hours — we trust you to manage your time • Competitive salary — compensation that reflects your skills, experience, and impact • Internet reimbursement — stay connected wherever you choose to work from • Thoughtful, human onboarding — step-by-step support from day one • Individual Development Plan conversations — bi-yearly career development aligned to your ambitions • Company-wide kickoffs & team days — we come together regularly across teams and regions • A global, inclusive culture — diverse backgrounds and perspectives, actively celebrated