Account Development Coordinator I

🕒 May 5

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Business Development (BDR)

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F.A. Davis

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1879

📚 Education

Education

F. A. Davis is an independent, family-owned publisher headquartered in Philadelphia, founded in 1879. The company specializes in educational solutions focused on Nursing and the Health Sciences, offering a range of innovative products that support the learning and teaching processes with the help of technology. F. A. Davis provides resources such as study guides, practice questions, online tools, and comprehensive courses aimed at improving the knowledge and skills of nursing and health sciences students and professionals. They are known for their commitment to customer service and the effectiveness of their support and resources, as highlighted by feedback from educators and professionals alike.

📋 Description

• Prospect for New Opportunities to assist Career Managers and Educational Consultants. • Engagement with potential leads to grow into opportunities, including meeting with instructors to review the product offerings, deliver presentations, answer questions, engage in follow-up, etc. • Maintain, and keep all account records in CRM system, including data uncovered while prospecting and documentation of communication with customers • Support Regional Managers and Sales Managers with open territories, including managing customer inquiries and delivering sales presentations to potential customers • Maintain strong level of digital and print product knowledge to uncover, advance opportunities and close opportunities in assigned territories as needed. • Support Sales Department with CRM system rollout changes, including documentation and training sessions • Support Sales Department by auditing CRM, including accurate program, content and product set up • Complete special projects as assigned by Sales Management

🎯 Requirements

• Highly organized, detail-oriented, persistent, and able to prioritize tasks • Personal integrity, independent work ethic, self-motivated, and ability to exhibit team spirit required • Ability to develop rapport, understand customer needs/pain points, overcome objections, and persuade (in order to be able to successfully execute a consultative selling approach) • Highly developed verbal, written, and phone-based communication skills • Proficiency in MS Office (Outlook, Word, Excel and PowerPoint) required • Experience supporting digital or online products preferred • 2+ years of experience in sales, customer care and/or technical support experience

🏖️ Benefits

• Remote work, half day Friday schedule from April through October, and generous PTO • Retirement benefits • Life and disability insurance • Comprehensive healthcare benefits • Wellness initiatives • Family benefits • Tuition and professional development reimbursement