Account Manager, Commercial – EMEA

🔥 0 minutes ago

🇹🇷 Turkey – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of fal

fal

51 - 200 employees

🤖 Artificial Intelligence

🔌 API

☁️ SaaS

Artificial Intelligence • API • SaaS

fal is a generative media platform for developers that provides access to a large gallery of production-ready image, video, audio and 3D generative models alongside serverless GPU inference and on-demand compute clusters for training and fine-tuning. The platform offers unified APIs and SDKs to call hundreds of open models or private weights, a high-performance inference engine, managed serverless GPU deployments, and dedicated clusters with modern NVIDIA hardware for large-scale training. fal targets developer and enterprise customers with features like SOC 2 compliance, private endpoints, usage analytics, and enterprise support, and is positioned for building, deploying, and scaling generative AI-powered products.

📋 Description

• Own relationships with existing customers across EMEA • Run renewals and recontracting • Find new teams, use cases and workloads within existing customers • Introduce new fal models and capabilities • Manage the full contract lifecycle from outreach through negotiation, signature and execution • Coordinate EU legal, security and DPA reviews • Explain fal's impact, usage and ROI through regular business reviews • Prioritize a mixed book of smaller usage-based accounts and large strategic accounts • Maintain accurate forecasts and Salesforce records • Work SF overlap hours with US-based teams • Follow and improve account-management processes for EMEA markets

🎯 Requirements

• 3+ years in SaaS account management, renewals or customer success with a quota or retention target • Experience managing customers across several EMEA countries • Strong negotiation, deal-structuring and contract-management skills, including legal and security reviews • A record of growing accounts by finding new workloads and negotiating commercial terms • Clear communication; ability to build trust with engineers and executives • Ability to run a large renewal book across time zones • Professional fluency in English • Salesforce proficiency • Background in AI platforms, cloud or data infrastructure (nice to have) • Experience with consumption or usage-based pricing (nice to have)

🏖️ Benefits

• Competitive cash compensation, paid in USD • Equity • Regular travel to customers across EMEA and to our San Francisco HQ, expenses covered • Team events and offsites • Interesting, challenging work with a lot of room to grow

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