Senior Software Engineer – Client Service

🕒 March 18

🗽 New York – Remote

🗽 New York – Remote

💵 $138.2k - $207.4k / year

⏰ Full Time

🟠 Senior

📁 Client Services

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Fanatics, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

🎮 Gaming

🛒 Retail

🛍️ eCommerce

Gaming • Retail • eCommerce

Fanatics is building a leading global digital sports platform that aims to enhance the fan experience for over 100 million sports enthusiasts worldwide. The company operates across several divisions including Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming. They offer fans the opportunity to buy licensed fan gear, jerseys, lifestyle products, and headwear, collect physical and digital trading cards, sports memorabilia, and other digital assets, as well as engage in sports betting. Fanatics partners with over 900 sports properties globally, including major leagues, teams, and athletes, and operates more than 2,000 retail locations. The company is committed to corporate responsibility with a focus on philanthropy, diversity and inclusion, brand protection, and sustainability.

📋 Description

• Lead the design and development of consumer-facing backend services powering mobile Sportsbook and Casino experiences • Architect and own backend-for-frontend (BFF) services that aggregate, transform, and optimize data for mobile clients • Drive API design and service contracts in partnership with mobile engineers and product managers • Translate complex product requirements into scalable, maintainable technical solutions • Lead implementation of major backend initiatives from design through production readiness, including testing, observability, and operational planning • Make and guide architectural decisions around data flow, service boundaries, resiliency, and performance optimization • Improve system reliability, scalability, and latency for real-time betting and gameplay systems • Participate in and help evolve the team’s on-call practices; lead root cause analysis and long-term reliability improvements • Establish and promote best practices for observability, logging, metrics, tracing, and alerting • Provide technical mentorship to other engineers through code reviews, design reviews, and knowledge sharing • Contribute to technical roadmaps, quarterly planning, and cross-team architecture discussions • Continuously deepen understanding of the business domain, including sports event hierarchies, betting workflows, and data quality considerations • Foster a high-performing, inclusive engineering culture • Be open to occasional travel to Fanatics offices or industry events for collaboration and team-building

🎯 Requirements

• 7+ years of professional software development experience, primarily focused on backend or service-oriented systems • Strong programming expertise with significant hands-on experience in Kotlin or Java • Proven experience designing, building, and operating scalable backend services and RESTful APIs (ideally using Spring Boot, Spring Web, or similar frameworks) • Deep understanding of microservices architecture, distributed systems patterns, and API design principles • Experience leading technical design discussions and making architectural tradeoffs • Strong experience with databases (SQL and/or NoSQL), data modeling, caching strategies, and performance tuning • Demonstrated ownership of services from design through long-term production support • Experience improving system reliability, scalability, and operational maturity in production environments • Strong familiarity with monitoring, alerting, CI/CD pipelines, and incident response processes • Ability to drive complex technical initiatives with minimal oversight • Strong problem-solving skills and ability to reason through ambiguous, high-impact challenges • Excellent communication skills with the ability to influence cross-functional stakeholders in a remote-first environment.

🏖️ Benefits

• Medical • Dental • Vision • 401K • Paid time off • GymPass • Pet Insurance • Family Care Benefits • Home office setup allowance of $700