Senior Cloud Engineer

Job not on LinkedIn

🔥 1 hour ago

🏄 California – Remote

🏄 California – Remote

💵 $122.3k - $172.6k / year

⏰ Full Time

🟠 Senior

☁️ Cloud Engineer

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Fastly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

💼 Consulting

📦 Logistics

📣 Marketing

💰 $40M Series F on 2018-07

Consulting • Logistics • Marketing

Fastly is a cutting-edge technology company specializing in enhancing web and application performance with smarter security features. Its platform offers solutions for faster content delivery, DDoS protection, and intelligent caching for AI workloads, thus catering to top Fortune 100 brands. Fastly delivers improved user experiences through its powerful, software-defined edge cloud platform that emphasizes programmability and control. The company also provides comprehensive cybersecurity tools and is recognized as a leader in edge delivery services. Fastly supports industries such as ecommerce, streaming media, financial services, and digital publishing, offering faster, secure, and reliable services to meet diverse industry needs. Additionally, Fastly is noted for its developer-friendly environment, making it a suitable choice for businesses seeking innovation and flexibility in content delivery networks (CDNs).

📋 Description

• As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customers needs within Fastly. • Develop technical relationships with customers to build a deep understanding of their team, infrastructure, plans, and problems they are encountering. • Post sales implementation of Fastly products, such as logging endpoints, image optimization and VCL coding while documenting key aspects of the customer’s configuration for troubleshooting and engagement. • Investigate and recommend improvements to customers implementation and utilization of Fastly’s technology stack. • Look for opportunities to introduce new Fastly products that compliment the customer’s needs. • Partner internally to create customer strategies and assist in support requests or problems for assigned customers. • Participate in regularly scheduled customer meetings on-site and by video/phone as necessary, including cadence calls and Quarterly Business Review meetings. • Responsible for tracking and reporting on the health of your customer accounts, providing regular updates to Client Services leadership.

🎯 Requirements

• 5 + years Pre-Sales or Post-Sales experience in Sales Engineering, Web Development, Customer facing DevOps Engineer, Technical Account Management, or Solutions Architect. • This is a hands on role, you must be willing to roll your sleeves hop on the keyboard and tackle customer issues and requests. • Understanding of networking, including, BGP, internet routing, and the difference between transit and peering. • Understanding of HTTP/s, TCP, TLS, DNS, HLS, DASH, Load Balancing, Apache, NGINX. • Hands-on experience with Linux and scripting languages/tools such as (Python, Sed, Awk, Perl, JSON, Ruby, GO, Node.js). • Experience with internet and cloud based architecture as well as an understanding of bare metal deployments as well as cloud environments such as AWS, Azure, and GCP. • Empathy and understanding of the customer. • Possess a comfort level with presenting and leading customer presentations and training. • Strong interpersonal, communication and feedback (writing and verbal), critical thinking & analytical skills. • Able to present technical concepts to various business stakeholders (technical and non-technical). Able to outline deliverables and business impact. • Capable and willing to travel for customer meetings as necessary. • While most duties will be performed during normal business hours, there is an occasional requirement for a flexible schedule as necessary based on customer needs.

🏖️ Benefits

• We offer a comprehensive benefits package including medical, dental, and vision insurance. • Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident). • A Flexible Vacation policy and up to 18 days of accrued paid sick leave. • 401(k) (including company match) and an Employee Stock Purchase Program. • For 2026, we offer 12 paid local holidays, 12 paid company wellness days.