Sales Development Representative – Team Lead

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October 15

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FastSpring

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SaaS • Fintech • eCommerce

FastSpring is a global payments and subscription management platform designed primarily for SaaS, software, video games, and online content businesses. They offer solutions to handle payments, subscriptions, and global sales taxes on behalf of their clients, enabling businesses to sell their products globally without the complexities of cross-border transactions, tax compliance, or fraud prevention. FastSpring provides tools for managing recurring billing, affiliate marketing, fraud prevention, and digital invoicing, along with offering a branded checkout experience to boost conversion rates. Their platform supports numerous currencies and languages, allowing businesses to confidently expand in over 200 regions around the world.

51 - 200 employees

Founded 2005

☁️ SaaS

💳 Fintech

🛍️ eCommerce

💰 Private Equity Round on 2018-02

📋 Description

• Lead by example: Own your pipeline and run high-quality multi-channel outbound campaigns using cold calls, personalized emails, video, and social channels to generate qualified leads. • Collaborate for success: Partner with Account Executives to ensure smooth handoffs, strong alignment, and consistent pipeline generation. • Drive process excellence: Use Salesforce daily to manage activity, ensure data integrity, and maintain visibility into performance metrics. • Experiment and evolve: Encourage testing of new messaging, channels, and outreach tactics to optimize team efficiency and conversion rates. • Demonstrate persistence and consistency: Meet and exceed individual targets for outbound activities, qualified meetings booked, and pipeline value generated on a consistent basis. • Own your growth: Seek feedback, track results, and continuously improve both your sales performance and leadership skills. • Represent FastSpring: Attend select virtual and in-person events to expand awareness and build relationships in key regions. • Team leadership: Lead, coach, and mentor a team of 3 SDRs, fostering skill development in areas such as effective prospecting, objection handling, qualification techniques, and strategic messaging. • Coach and develop others: Conduct regular 1:1s, pipeline reviews, and call coaching and feedback sessions to improve team performance and accountability. • Motivate and manage: Foster a culture of consistency, discipline, positivity, and self-ownership across the SDR team. • Results-oriented: Drive overall team performance to meet and exceed key performance indicators (KPIs) and pipeline contribution goals, ensuring alignment with company revenue objectives. • Cross-functional / strategic focused: Collaborate closely with Sales and Marketing leadership to refine account targeting, messaging frameworks, and outbound campaign strategies. • Data-driven: Report on team performance metrics, pipeline outcomes, and key learnings to identify areas for improvement and strategic adjustments.

🎯 Requirements

• 2+ years of quota-carrying lead generation experience in a B2B SaaS environment. • 6+ months of leadership, mentorship, or team lead experience (official or unofficial). • Strong communication and coaching skills; able to motivate and hold others accountable. • Demonstrated track record of consistently exceeding outbound performance targets, specifically in generating qualified meetings and net new pipeline value. • Proven ability to execute effective outbound strategies across multiple channels (phone, email, social selling) to generate interest and engage target accounts. • Growth mindset with the ability to absorb feedback and adapt quickly. • Business proficiency in English (required); intermediate written Spanish (a plus). • Demonstrated ability to work independently, manage multiple priorities, and hit deadlines. • Excellent organization and time management skills. • Self-starter with exceptional organization and time management skills. • Calm and focused under pressure; natural problem solver. • Genuine interest in payments, gaming, eCommerce software, or digital business models. • Desire to work in a fast-paced, evolving environment where initiative is rewarded. • Proficiency with Salesforce, Outreach, Zoom, GSuite products and other common sales tools.

🏖️ Benefits

• corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document) • a variety of benefits to employees