Senior Technical Software Delivery Manager

🕒 May 21

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FICO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1956

💸 Finance

🤖 Artificial Intelligence

☁️ SaaS

Finance • Artificial Intelligence • SaaS

FICO is a leading analytics and software company renowned for its FICO® Score, a tool widely used by lenders to assess credit risk. The company offers a comprehensive platform that leverages data, AI, and machine learning to power intelligent decision-making and customer engagement across various industries. FICO's solutions span fraud detection, credit scoring, and customer lifecycle management, making it vital to sectors such as finance and telecommunications. Its innovative products help businesses optimize outcomes through real-time analytics, business composability, and scenario management.

📋 Description

• Oversee and drive end-to-end product delivery management lifecycle and release management operations for the Product organization. • Works in a senior leadership role to lead highly technical product delivery, aligning scope and release planning with strategic business objectives. • Takes ownership and drives teams to quality and on-time delivery using agile methodologies, company-defined delivery standards, and best practices. • Identifies potential risks and obstacles that could impact product roadmap and release timelines. • Proactively identifies and develops dependency and risk mitigation strategies. • Establish and monitor KPIs to measure product delivery effectiveness, quality, and overall success. • Facilitate culture of continuous learning by regularly conducting product retrospectives and improving established product delivery standards.

🎯 Requirements

• Ideally an internal candidate with knowledge of FICO organizational makeup and products. • Bachelor’s/Master’s degree in computer science or related discipline. • Strong background in full lifecycle delivery for PaaS products and operations. • Experience in planning and delivering commercial software utilizing agile processes for multiple public cloud technologies, e.g., AWS, Google, Azure. • Practical understanding and application of technical product delivery management and agile development lifecycle in support of PaaS. • Experience managing complex dependencies between various teams that play different roles within software releases. • Proficiency in identifying and responding effectively to technical risks and issues that may impact delivery. • Collaborative style; partners well with cross-functional teams solve problems and to complete complex deliverables within tight time frames. • Exceptional facilitation and time management skills with the ability to meet tight deadlines and juggle multiple tasks/projects simultaneously. • Results oriented with strong attention to detail. • Skilled with Atlassian tools such as Aha! And Jira to track progress of software releases. • Scaled Agile Certification is preferred.

🏖️ Benefits

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.