Mid-Market Construction Success Manager

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🕒 March 30

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Fieldwire by Hilti

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

☁️ SaaS

🏢 Enterprise

Construction • SaaS • Enterprise

Fieldwire by Hilti is a comprehensive jobsite management software solution designed for construction teams. It facilitates collaboration among project teams, including foremen and project managers, by providing tools for field management, task assignments, scheduling, and real-time updates. The platform allows for efficient coordination on construction projects by ensuring all team members work from up-to-date drawings and documents, reducing risk with indisputable records of work performed. Fieldwire also integrates easily with other apps and is accessible on multiple devices, catering to general and specialty contractors, owners, architects, and designers. It supports project management needs such as reporting, document management, and scheduling through a user-friendly interface that scales from small to mega projects. As part of Hilti Construction Software, Fieldwire is trusted by some of the largest construction companies worldwide for managing over 2,000,000 jobsites.

📋 Description

• Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform. • Understand client construction needs and current tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows. • Manage a portfolio of customers (new and existing) to help improve their Fieldwire usage and processes. • Build and maintain long-lasting relationships with Fieldwire clients. • Conduct web-based and in-person training(s) and demonstrations to educate clients on Fieldwire. • Assist the product team in identifying issues and communicating customer feedback for product improvements. • Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues.

🎯 Requirements

• 3+ years of professional construction experience, preferably with a combination of field and office management roles • Excellent presentation and communication skills • Self-motivated and highly organized, with strong time management skills • Diplomacy and patience when working through customer issues • Comfortable communicating with anyone, from foreman to senior-level managers • A basic understanding of construction process from design to completion • An understanding of how all the different parties on a construction project interact and how they work with each other to drive a successful schedule/budget • Ability to creatively brainstorm unique solutions to client issues relevant to their needs • Desire to learn in a dynamic startup environment.

🏖️ Benefits

• corporate bonus which can range up to 30%