Strategic Account Manager

🕒 February 18

🤠 Texas – Remote

🤠 Texas – Remote

💵 $125k - $175k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Files.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🔒 Cybersecurity

☁️ SaaS

Cloud Computing • Cybersecurity • SaaS

Files. com is a leading managed file transfer automation platform used by over 4,000 companies to automate and secure critical business file transfers. With a strong emphasis on security, compliance, and reliability, Files. com allows businesses to manage file transfer flows without the need for coding. It supports standard file transfer protocols such as FTP, SFTP, and AS2, and offers various integrations with major cloud services like Microsoft Azure and Google Cloud. Files. com is a cloud-native SaaS platform, requiring no server maintenance or installation. It is highly secure, offering features like encryption, multi-factor authentication, and compliance with standards such as HIPAA, GDPR, and CCPA. Files. com caters to a variety of enterprise needs including file sharing and content collaboration, making it a comprehensive solution for business file management.

📋 Description

• Own the end-to-end commercial strategy for a defined set of strategic accounts • Build multi-threaded relationships across technical, operational, and executive stakeholders • Lead deep discovery to uncover business and technical problems worth solving • Develop and execute account plans focused on expansion and long-term value • Lead complex negotiations and close high-impact expansion deals • Partner with Product, Engineering, Support, and Customer Success to align execution • Bring customer insight back into the organization to influence priorities and decisions

🎯 Requirements

• Experience expanding complex enterprise accounts and can clearly articulate your personal impact • Comfortable engaging executives and credible with technical stakeholders • Balance persistence with judgment and long-term relationship thinking • Proactive, curious, and disciplined in how you operate • Want ownership, accountability, and visible impact—not a passive book of business

🏖️ Benefits

• 100% Paid Health, Dental & Vision (75% for family) • 401(k) with 4% Company Match • Equity Grants for Every Employee • Paid Parental Leave • 20 PTO Days + 11 Holidays + Full Company Winter Break • $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts • Free catered lunch every day in our Austin office • Team Travel to NYC, Austin, Nashville, Miami, and more