Digital Product Manager

🕒 March 28

🇺🇸 United States – Remote

💵 $109.6k - $182.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Finance of America

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💸 Finance

🏦 Banking

Finance • Banking

<Finance of America> Finance of America is a U. S. -based mortgage lender specializing in reverse mortgages and home equity solutions for older homeowners. The company offers proprietary and government-backed products (including HomeSafe and HECM), lines of credit and loans up to $4M, borrower education and calculators, and partner tools for financial professionals and wholesale partners. It is a licensed mortgage banker focused on helping homeowners (typically 55+) access home equity for retirement, home improvements, or living expenses while providing consumer protections and counseling.

📋 Description

• Responsible for leading the strategy, development, and optimization of reverse mortgage and other home equity products across digital channels. • Transforms the customer experience through technology, data, and design, and drives innovation in financial services by delivering intuitive, secure, and high-performing digital solutions. • Defines and executes product strategies that leverage digital platforms (web, mobile, APIs) to deliver seamless financial experiences. • Owns the roadmap for the digital experience and works closely with Marketing to define problems to be solved. • Works closely with Marketing and Design to use customer insights, behavioral data, and UX best practices to continuously improve product usability, engagement, and satisfaction. • Partners with engineering and design teams to build scalable, resilient, and user-friendly financial solutions and facilitate grooming and planning with engineering teams. • Leads cross-functional teams in Agile environments to deliver iterative improvements and rapid innovation. • Develops clear user stories with clearly defined acceptance criteria. • Ensures consistent product performance and experience across all digital touchpoints, including mobile apps, websites, and third-party platforms. • Analyzes product usage, conversion funnels, and customer feedback to inform roadmap priorities and feature enhancements. • Collaborates with legal, compliance, and risk teams to ensure digital products meet regulatory standards and security requirements. • Works closely with Marketing Team members to develop solutions focused on improving digital reach and conversion.

🎯 Requirements

• Minimum 5 years of product owner, product management, or related experience. • Experience with digital products in financial services or fintech. • Strong understanding of UX/UI principles, customer journey mapping, and digital analytics. • Experience with tools such as Google Analytics, Figma, Jira, Confluence, and CMS platforms. • End-to-end project management expertise and knowledge of Microsoft Project or similar project management software tools. • Experience managing initiatives with corporate-wide processes or large-scale impact. • Demonstrated ability to influence and negotiate with individuals outside of span of control. • Ability to take initiative, work autonomously, and drive projects forward to completion. • Agile proficiency. • Experience with web development, A/B testing, and customer segmentation. • Knowledge of mobile-first design and responsive web development. • Ability to translate complex financial concepts into intuitive digital experiences. • Strong problem solving skills. • Ability to work in matrixed organization and impact change.

🏖️ Benefits

• health insurance • dental • vision • life insurance • paid time-off benefits • flexible spending account • 401(k) with employer match • ESPP