Senior Manager, Account Management

🔥 3 minutes ago

🏈 Alabama, Florida, +7 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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Finastra

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

💳 Fintech

💸 Finance

🏦 Banking

💰 Grant on 2021-02

Fintech • Finance • Banking

Finastra is a leading global provider of financial software solutions that empower financial institutions to unlock the power of open finance. The company offers market-leading solutions in lending, payments, treasury and capital markets, and universal banking. Finastra serves financial institutions of all sizes by providing a comprehensive portfolio of end-to-end solutions that improve customer experiences, increase transparency, and streamline operations. With a focus on innovation and collaboration, Finastra helps its clients leverage new technologies to optimize costs, mitigate risks, and accelerate growth in the financial sector.

📋 Description

• Lead, coach, and develop a high-performing team of Account Managers. • Drive customer retention, account growth, and expansion strategies across a portfolio of financial institution clients. • Build and maintain trusted relationships with executive and C-suite stakeholders. • Support strategic account planning, forecasting, and business reviews. • Partner with Product teams to advocate for customer needs and provide market feedback. • Act as an escalation point for strategic customer engagements and complex issues. • Foster a culture of accountability, collaboration, and continuous development. • Align team priorities and resources to achieve business objectives and customer success outcomes. • Serve as a key leader within the Lending organization, helping shape customer growth strategies across the region.

🎯 Requirements

• Experience leading sales, account management, customer success, relationship management, or similar customer-facing teams. • Proven success managing strategic customer portfolios and driving retention and growth. • Banking, FinTech, lending, or broader financial services industry experience. • Ability to build credibility and influence executive and C-suite stakeholders. • Strong leadership, coaching, mentoring, and talent development skills. • Experience leading experienced professionals in a fast-paced, customer-focused environment. • Strong cross-functional collaboration and organizational influence skills. • Ability to balance customer needs, team priorities, and business objectives. • Retail lending experience is preferred. • Experience with loan origination platforms, lending technology, or enterprise account management organizations serving financial institutions is a plus.

🏖️ Benefits

• Enjoy unlimited vacation, subject to local regulations and business priorities. • Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave. • Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work. • Medical, life and disability insurance, retirement plans, lifestyle, and other benefits. • Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you. • Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute. • Access online learning and accredited courses through our Skills & Career Navigator tool. • Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.