Softcard (acquired by Google)
201 - 500 employees
Founded 2012
Softcard, the joint venture created by AT&T Mobility, T-Mobile USA and Verizon Wireless, has developed an open and comprehensive mobile commerce platform. By utilizing near field communication (NFC) technology, the Softcard eliminates the need to carry cash, credit and debit cards, reward cards, coupons, tickets and transit passes. Softcard will fundamentally change the way consumers shop, pay and save by offering an enhanced, more convenient and more personal experience – all with the tap of a phone.
Account Manager
Job not on LinkedIn
🕒 May 3
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Softcard (acquired by Google)
201 - 500 employees
Founded 2012
Softcard, the joint venture created by AT&T Mobility, T-Mobile USA and Verizon Wireless, has developed an open and comprehensive mobile commerce platform. By utilizing near field communication (NFC) technology, the Softcard eliminates the need to carry cash, credit and debit cards, reward cards, coupons, tickets and transit passes. Softcard will fundamentally change the way consumers shop, pay and save by offering an enhanced, more convenient and more personal experience – all with the tap of a phone.
📋 Description
• Building and maintaining strong relationships with existing clients/customers • Analyzing client accounts to identify opportunities for upselling additional products, services, or upgrades • Creating and presenting persuasive upsell proposals to clients • Collaborating with various internal teams to identify cross-selling opportunities • Demonstrating in-depth knowledge of the company's offerings • Engaging in negotiations with clients to reach mutually beneficial agreements • Proactively monitoring client satisfaction and addressing concerns
🎯 Requirements
• Previous experience in account management, customer success, or a related field • Strong verbal and written communication skills • Excellent interpersonal skills • Sales acumen to recognize upsell opportunities • Strong problem-solving and conflict resolution skills • Proficiency in using CRM systems or other relevant tools • Excellent organizational and time management skills • Customer-centric mindset and willingness to help customers succeed • Ability to collaborate with cross-functional teams
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work hours
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