Junior Fleet Coordinator, Automotive Technology & Vehicle Management

🔥 0 minutes ago

🇩🇪 Germany – Remote

💵 €36k - €48k / year

⏰ Full Time

🟢 Junior

👻 Ghost score 1%

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🗣️🇩🇪 German Required

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Logo of FINN

FINN

201 - 500 employees

Founded 2019

🚘 Automotive

📦 Logistics

💳 Fintech

💰 Debt Financing on 2023-07

Automotive • Logistics • Fintech

FINN is your personal guide toward better financial health with less financial stress. The platform allows users to access their salary early, gain insights into their spending behavior, and monitor their financial situations with easy-to-follow graphs and charts. FINN also offers a part-time marketplace to boost income, accessible personal insurance, and educational resources to improve money management skills. By aiming to support users in achieving financial literacy and well-being, FINN stands out as a modern financial service tailored to meet the needs of today's workforce.

📋 Description

• Independently manage and coordinate breakdowns, maintenance, and repair cases during ongoing subscription operations • Work with external claims management partners and billing service providers to ensure the swift processing of repair approvals • Monitor the active fleet and ensure vehicles are returned to service as quickly as possible following technical failures • Clarify complex technical queries with workshops and customers • Ensure transparent, proactive, and customer-friendly communication • Make existing fleet operations processes simpler, clearer, and more digital • Help ensure an excellent customer experience as the fleet continues to grow rapidly

🎯 Requirements

• Successfully completed vocational training in the automotive field, for example as an Automotive Mechatronics Technician, Automotive Salesperson, Bodywork Technician, or a comparable qualification • Demonstrable practical experience in service assistance or workshop service advising, with direct customer and workshop contact • Sound knowledge of damage assessment, repair approvals, and clarifying technical matters • Fluent German at C1/C2 level • Good English skills, at least B1 level • Initial hands-on experience with modern ticketing systems, such as Zendesk or Salesforce, or digital fleet management tools (a plus) • Previous experience in a dynamic, agile work environment or a growing scale-up in the mobility or technology sector (a plus)

🏖️ Benefits

• Virtual Stock Option Program (VSOP financial participation) • Annual €1,500 development budget for training and seminars • Monthly childcare subsidy • Exclusive access to daycare places in Munich • Flexible arrangements to balance professional and family life • Company pension scheme with a 66% employer contribution • 25% employee discount on the car subscription • Bike leasing • Subsidized EGYM Wellpass membership for fitness and sports • Professional mental health support • Barista coffee, matcha, and fresh fruit at the Munich headquarters • Daily lunch subsidy • Regular team events and corporate events

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