Junior Account Manager, German Speaker

🔥 0 minutes ago

🇪🇪 Estonia – Remote

💵 €24k - €36k / year

⏳ Contract/Temporary

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Finom

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💳 Fintech

💸 Finance

🤝 B2B

Fintech • Finance • B2B

Finom is a fintech company offering comprehensive financial services for SMEs, freelancers, and companies. The platform provides tools for invoicing, expense management, and easy online account opening with added benefits like cashback and international IBAN accounts. Finom ensures data security through partnerships with banks like SolarisBank and Treezor, making it a fast and reliable service for business financial management.

📋 Description

• Manage a portfolio of business customers • Build trust through regular, proactive conversations • Understand customers’ businesses, goals and banking needs • Identify customers with reduced activity, churn risk or opportunities to increase product usage • Contact customers by phone, email and chat • Reduce churn and reactivate inactive customers • Increase product adoption and help customers make Finom their primary business account • Identify unmet needs and future opportunities • Share customer feedback with Product and internal teams • Own customer relationships and coordinate issue resolution with Customer Care, Operations or Product • Prepare for conversations by reviewing businesses, previous interactions and account activity • Collaborate with Customer Care, Sales, Product, Operations, Risk and AI teams • Pursue quarterly objectives focused on engagement, churn reduction, reactivation and product adoption

🎯 Requirements

• Previous experience in Account Management, Customer Success, Customer Care, Business Development or Sales (ideally) • Excellent communication skills and confidence speaking with customers over the phone • Strong relationship-building skills and commercial awareness • Proactive mindset and curiosity • Excellent organisation and follow-up skills • Ability to manage multiple customer relationships simultaneously • Native-level fluency in German, French or Italian, plus fluent English

🏖️ Benefits

• Quarterly commission scheme on top of base salary • Employee Stock Option Plan (ESOP) for eligible employees • Flexible work arrangements, including working from home or offices • Fully remote working in many locations • Work & Swim programme with complimentary accommodation in Cyprus for a period of time • Supportive, inclusive and collaborative culture • Opportunities for career growth