
501 - 1000 employees
Founded 2019
💳 Fintech
💸 Finance
🤝 B2B
Fintech • Finance • B2B
Finom is a fintech company offering comprehensive financial services for SMEs, freelancers, and companies. The platform provides tools for invoicing, expense management, and easy online account opening with added benefits like cashback and international IBAN accounts. Finom ensures data security through partnerships with banks like SolarisBank and Treezor, making it a fast and reliable service for business financial management.
🔥 0 minutes ago
🇭🇺 Hungary – Remote
💵 €24k - €36k / year
⏳ Contract/Temporary
🟢 Junior
💰 Account Manager
🚫👨🎓 No degree required
👻 Ghost score 3%
🗣️🇩🇪 German Required
🗣️🇫🇷 French Required
🗣️🇮🇹 Italian Required
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501 - 1000 employees
Founded 2019
💳 Fintech
💸 Finance
🤝 B2B
Fintech • Finance • B2B
Finom is a fintech company offering comprehensive financial services for SMEs, freelancers, and companies. The platform provides tools for invoicing, expense management, and easy online account opening with added benefits like cashback and international IBAN accounts. Finom ensures data security through partnerships with banks like SolarisBank and Treezor, making it a fast and reliable service for business financial management.
• Manage a portfolio of business customers and build long-term relationships • Build trust through regular, proactive conversations and understand customers' businesses, goals and banking needs • Proactively contact inactive customers, customers at risk of leaving, customers with previous service issues, and customers needing additional support • Reduce customer churn and reactivate inactive customers • Increase product adoption and help customers make Finom their primary business account • Understand customers' current banking arrangements, identify unmet needs and future opportunities • Share customer feedback with Product and other internal teams • Take ownership of customer issues, coordinate with Customer Care, Operations or Product, and personally follow up after resolution • Prepare for conversations by reviewing customer businesses, previous interactions, account activity changes and relevant opportunities • Collaborate with Customer Care, Sales, Product, Operations, Risk and AI teams • Pursue quarterly objectives focused on customer engagement, churn reduction, reactivation, product adoption and primary-account adoption
• Previous experience in Account Management, Customer Success, Customer Care, Business Development or Sales (duration not specified) • Excellent communication skills and confidence speaking with customers over the phone • Strong relationship-building skills and commercial awareness, without being pushy • Proactive mindset, curiosity, and ability to ask great questions • Excellent organisation and follow-up skills • Ability to manage multiple customer relationships simultaneously • Native-level fluency in German, French or Italian, depending on the supported market • Fluent English
• Employee Stock Option Plan (ESOP) for eligible employees • Work & Swim programme with complimentary accommodation while working remotely from Cyprus for a period of time • Flexible working arrangements, including working from home or from company offices • Quarterly commission scheme on top of base salary
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