Technical Consultant, French or German

Job not on LinkedIn

🕒 June 30

🌐 France, United Kingdom – Remote

🇫🇷 France – Remote 🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 55%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 135 days.
• Jobs at this company usually fill in 25 days.
• Reposted once.
• No salary listed.

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Trellix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

🏢 Enterprise

💰 $35M Venture Round on 2000-04

Cybersecurity • Artificial Intelligence • Enterprise

Trellix is a leading cybersecurity company that provides a comprehensive AI-powered security platform. It offers a wide range of products and services including endpoint security, data security, network security, threat intelligence, email security, and cloud security. With advanced threat detection and response capabilities, Trellix empowers security operations centers worldwide to efficiently manage and respond to cyber threats. The company is recognized by key industry analysts as a leader in extended detection and response (XDR) and network detection and response (NDR). Trellix also offers professional services, cybersecurity education, and manages detection and response (MDR) services, ensuring clients are well-protected and informed about the latest cybersecurity threats.

📋 Description

• Guide customers through their product adoption journey • Implement SWG, CASB, ZTNA, DLP, and other SSE security solutions based on the Solution Architect’s design • Configure security policies, user access controls, and enterprise integrations • Perform policy migration and optimization • Conduct pilot testing, UAT, and final production rollout • Deliver technical training and enablement to customer teams • Provide ongoing technical guidance and troubleshooting support • Lead best practice workshops and enablement sessions • Provide continuous education and coaching on existing and new features • Support the Support team with context and customer communication • Manage and escalate customer concerns internally • Act as the technical point of contact post-deployment • Monitor solution performance and adoption and provide proactive recommendations • Participate in business reviews and conduct technical health checks • Identify opportunities for expansion • Assist with change management and internal advocacy within customer teams • Collaborate with Customer Success Manager, Sales, and Product teams • Document deployment procedures, configuration settings, and optimization strategies • Contribute to the internal knowledge base and knowledge-sharing initiatives • Mentor and coach other Technical Consultants and Technical Account Managers • Provide feedback on customer pain points and feature requests to Product and Engineering • Stay current with industry security trends, emerging threats, and SSE product advancements

🎯 Requirements

• Proficient in English and either French or German • 5+ years of experience in a customer-facing technical role • Strong background in network security, cloud security, and SSE/SASE solutions • Experience with firewalls, proxies, CASB, DLP, Zero Trust Network Access (ZTNA), and SWG (Secure Web Gateway) • Proficiency in network protocols, authentication mechanisms, and security frameworks • Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud • Strong troubleshooting and problem-solving skills with a customer-first mindset • Excellent communication and presentation skills, with the ability to translate technical concepts for various audiences • Experience coaching and training customers to use technical products effectively • Ability to manage multiple accounts while prioritizing key customer needs • Industry certifications such as CCNA Security, Comptia security+, AWS/Azure Security, CCSK/CCSP or CISSP are desirable but not required • Experience working with large enterprise customers and managing multi-region deployments is desirable but not required • Experience working with PSA tools (Open Air, Financial Force etc.) is desirable but not required

🏖️ Benefits

• Hybrid work model with flexibility and freedom in work environment • Employee recognition program • Team celebrations • Social programs • Flexible work hours • Family-friendly benefits • Retirement Plans • Medical, Dental and Vision Coverage • Paid Time Off • Paid Parental Leave • Support for Community Involvement

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